Product Analyst

Unclassified - Akron, OH

Full-time - Mid Level

Akron, OH

About the position

As a Product Analyst at Independence American Insurance Carrier, you will play a pivotal role in shaping the world of pet insurance. This position focuses on identifying data and market trends to enhance and innovate pet insurance products, ensuring they remain competitive and customer-centric. You will work closely with Product Managers and the Director of Product Management to provide data-driven insights that inform key decisions and support profitable growth.

Responsibilities

• Analyzes product and portfolio P&L performance, identifies growth opportunities, assesses new product metrics, and evaluates initiatives to uncover issues.
• Provides strategic recommendations and implements improvements to drive profitable growth.
• Develops and enhances reports and tools which support better decision-making for our business partners.
• Become and act as subject matter expert in specific pet insurance contracts, products and rating structures.
• Constructs, and works with, structured information and data sets from multiple sources to generate analytical insights, following best practices for data retrieval and ensuring data integrity across products.
• Conducts ad hoc analyses to address and resolve emerging business challenges.
• Supports the exploration and analysis of key data points to support on-going monitoring, maintenance, and underwriting of existing products.
• Collaborates with key stakeholders, such as Actuarial and Underwriting, to identify portfolio insights, emerging trends, and profit opportunities, enhancing performance and mitigating risk.
• Serves as the Product Management organization's key voice in Data Strategy execution, ensuring departmental requirements are met.

Requirements

• Bachelor's degree in a relevant field or equivalent work experience.
• 3+ years of experience in product performance analytics, insurance pricing, and/or underwriting.
• Strong visualization and presentation skills for reporting and analytics, with proficiency in tools such as Power BI, Tableau, or similar platforms.
• Proven ability to collect, analyse, and synthesize data, with experience using tools such as SAS, SQL, R, Python, or equivalent to support informed product decisions.
• Knowledge or experience in veterinary or animal health (specifically dogs and cats) is highly desirable.
• Ability to effectively communicate complex ideas, product details and analysis to both technical and non-technical internal audiences, as well as management.
• Proven ability to manage multiple tasks and adapt to a fast-paced, evolving environment.

Nice-to-haves

• Experience in the pet insurance industry.
• Familiarity with data integrity best practices.

Benefits

• Comprehensive full medical, dental and vision Insurance
• Basic Life Insurance at no cost to the employee
• Company paid short-term and long-term disability
• 12 weeks of 100% paid Parental Leave
• Health Savings Account (HSA)
• Flexible Spending Accounts (FSA)
• Retirement savings plan
• Personal Paid Time Off
• Paid holidays and company-wide Wellness Day off
• Paid time off to volunteer at nonprofit organizations
• Pet friendly office environment
• Commuter Benefits
• Group Pet Insurance
• On the job training and skills development
• Employee Assistance Program (EAP)