Product Analyst

$79,040 - $95,680/Yr

Russell Tobin - Columbus, OH

Full-time - Entry Level

Columbus, OH

Administrative and Support Services

About the position

The Product Analyst role is a contract position focused on supporting the Content Services Product Teams, which include Content Management Systems, PIM, DAM, and Workflow tools. This position is part of the larger Digital Operations team and collaborates closely with other product teams to enhance the digital experience for customers. The analyst will manage the product lifecycle, gather user stories, and ensure product features align with business objectives.

Responsibilities

• Manage product lifecycle for assigned products with the direction of the Product Owner
• Review and refine stories in JIRA to prepare for backlog refinement
• Partner with Product Owner to determine key product features that achieve business objectives
• Gather and write user stories and acceptance criteria based on stakeholder needs
• Maintain industry knowledge and insight to inform product roadmap
• Identify dependencies and impacts to other areas of the product when working through requirements
• Proxy for Product Owner when they are unavailable
• Coordinates and performs UAT with an eye for customer experience
• Create materials and train internal customers on new features
• Manage 3rd party solutions to build and maximize product capabilities
• Execute AB tests and analyze findings
• Set-up data for lower-level environments in support of Development Team
• Point of contact for Development Team when requirement questions arise
• Analyze support issues to identify trends and improvement opportunities
• Ensure platform stability and operational integrity via participation in team-based on-call rotations and defect triage

Requirements

• Agile Story / Acceptance Criteria generation
• Good documentation writing skills
• Strong Communication Skills
• Proficient with Agile terms and processes
• JIRA

Benefits

• Comprehensive healthcare coverage (medical, dental, and vision plans)
• Supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity)
• 401(k) retirement savings
• Life & disability insurance
• Employee assistance program
• Identity theft protection
• Legal support
• Auto and home insurance
• Pet insurance
• Employee discounts with some preferred vendors