Unclassified - Columbus, OH
posted about 2 months ago
The Product Analyst (PA) at TekWisswnGroup is a pivotal role designed for an individual contributor who will work closely with a diverse group of cross-functional partners to enhance the customer experience in alignment with business goals and objectives. This position is responsible for managing the entire product lifecycle for assigned products, from concept to delivery, ensuring that all creative, business, and technical requirements are met. The PA will engage in product scoping, quality assurance, and compliance with established standards, while also providing post-release support. This role requires a strong technical understanding of digital products and the ability to thrive in a fast-paced environment. In this role, the PA will partner with the Product Owner to identify key product features that align with business objectives. They will gather and articulate user stories and acceptance criteria based on stakeholder needs, maintaining a keen awareness of industry trends to inform the product roadmap. The PA will also act as a proxy for the Product Owner when necessary, coordinating and performing User Acceptance Testing (UAT) with a focus on enhancing the customer experience. Additionally, the PA will create training materials for internal customers regarding new features and manage third-party solutions to maximize product capabilities. The position also involves executing A/B tests, analyzing findings, and setting up data for lower-level environments to support the Development Team. The PA will serve as the primary point of contact for the Development Team regarding requirement clarifications and will analyze support issues to identify trends and opportunities for improvement. Ensuring platform stability and operational integrity is crucial, and the PA will participate in team-based on-call rotations and defect triage to uphold these standards.