Product Analyst

Tyler Technologies - Latham, NY

Full-time - Entry Level

Latham, NY

Professional, Scientific, and Technical Services

About the position

The Product Analyst role at Tyler Technologies focuses on enhancing software solutions for local governments by gathering and documenting software requirements. This position is integral to the product development process, ensuring that client needs are met through effective communication and analysis of market problems.

Responsibilities

• Gather requirements of moderate scope and complexity from a variety of sources to support product development process.
• Communicate information in the form of User Stories that support user needs, program functions, test cases and steps required to develop or modify systems.
• Research and analyze projects for new features based on system requirements defined by business system's owners.
• Design requirements and documentation with foresight for the future maintainability and growth of the software.
• Work closely with the Product Owner to manage customer enhancement requests and expectations.
• Act as a liaison to clearly communicate ideas between technical and non-technical stakeholders.
• Embrace learning and growth to gain expertise and grow in position.
• Occasional travel to client sites and tradeshows required.
• Perform other duties as assigned.

Requirements

• Bachelor's degree in Computer Sciences, Management Information Science, or Business, or equivalent work experience.
• A minimum of 2 years of experience in software or related experience including writing and documenting client specifications.
• Experience using Agile development processes.
• Strong analytical and problem-solving skills.
• Knowledge and understanding of the full software development lifecycle and associated methodologies helpful.
• Keen attention to detail.
• Strong planning and organizational skills involving the ability to manage multiple work tasks effectively.
• Strong time management skills.
• Strong interpersonal and communication skills involving communicating technical and non-technical information in writing and verbally.
• Basic knowledge and experience with data modeling, relational databases concepts, and understanding SQL queries.
• Proficient with Microsoft Office.
• Ability to work independently as well as collaborate in a team and across functional groups.
• Ability to be effective in a fast-paced environment.