Product Analyst

Htc Global Services - Dearborn, MI

Full-time - Entry Level

Dearborn, MI

Professional, Scientific, and Technical Services

About the position

HTC Global Services is seeking a skilled Product Analyst to support the Contract Booking and Funding journey. This role involves collaborating with cross-functional teams to ensure the new platform meets user needs and aligns with business objectives. The Product Analyst will advocate for the product vision and strategic direction while delivering data-driven insights and recommendations.

Responsibilities

• Review existing processes and help create future state process maps.
• Review and validate finalized future state process maps.
• Collaborate with product managers and development teams to define product requirements, create user stories, and prioritize features related to booking and funding user-interface.
• Configure and review the new platform and build workflows.
• Update process documentation post-configuration.
• Perform testing and business sign-off, informing business stakeholders.
• Formalize design decisions and refine the product backlog.
• Build integrations for validated business processes.

Requirements

• Experience working and monitoring product performance.
• Ability to work with multiple functional areas, including business operations, product organization, engineering, UX/UI, sales, customer support, finance, or marketing.
• Effective and inclusive when working in teams with diverse backgrounds.
• A results-oriented mindset with a data-driven approach.
• Experience with agile software delivery teams.
• Experience with UAT testing and/or configurations.

Nice-to-haves

• Ability to think strategically with a passion for innovation and a commitment to delivering exceptional customer experiences.
• Experience with automotive dealers.
• Experience with RouteOne.
• Experience with JIRA.
• Experience with Alfa.

Benefits

• Paid-Time-Off
• Paid Holidays
• 401K matching
• Life and Accidental Death Insurance
• Short & Long Term Disability Insurance