Product Analyst

$150,000 - $210,000/Yr

Tbwa Chiat/Day - San Francisco, CA

Full-time - Mid Level

San Francisco, CA

About the position

The Product Analytics team at Substack is dedicated to enhancing decision-making within the product organization. This role, reporting directly to the VP of Product, involves taking ownership of product understanding, user growth, and strategic partnerships with product managers and leadership. The position is ideal for candidates located in the San Francisco Bay Area, but remote options are available for exceptional candidates. The team is small and dynamic, focusing on impactful analytics to drive product success.

Responsibilities

• Take ownership of continuously improving understanding of the product, user base, growth trajectory, and state of play.
• Proactively partner with PMs and company leadership to inform the long-term, medium-term, and short-term strategy of your product area.
• Help the team define useful metrics and set clear goals.
• Share regular insightful updates with your team and across the company.
• Proactively partner with engineers to invest in clean and thorough logging, ETL, and improving the ergonomics of our data.

Requirements

• Solid understanding of product growth concepts and frameworks (e.g., retention curves, cohort analysis, growth accounting).
• Advanced SQL knowledge, and familiarity with BI tools (we use Snowflake and Periscope every day).
• Strong data visualization and written/verbal communication skills - must be able to design legible dashboards and clearly convey the salient insights for any analysis.
• Solid understanding of A/B test and experimentation concepts (proper test design, power calculation, post-hoc analysis, novelty effects, etc.).
• Strong product sense and intuition - a deep understanding of Substack's product, user base, and market position is a must.
• Ability to roll up your sleeves and do what needs to be done with limited resources and support.

Benefits

• Market competitive salary
• Equity for all full-time roles
• Exceptional benefits