Product Analyst

Bath & Body Works - Columbus, OH

Full-time - Mid Level

Columbus, OH

Health and Personal Care Retailers

About the position

The Product Analyst at Bath & Body Works is an individual contributor role focused on enhancing the customer experience through effective digital product delivery. This position involves collaborating with cross-functional teams to manage the product lifecycle, from concept to delivery, ensuring alignment with business goals. The analyst will support product prioritization, quality assurance, and post-release activities, while also acting as a liaison between technical and non-technical stakeholders.

Responsibilities

• Lead product lifecycle for assigned products with the direction of the Product Owner
• Partner with Product Owner to settle key product features that achieve business goals
• Capture and write user stories and acceptance criteria based on stakeholder needs
• Maintain industry knowledge and insight to advise product roadmap
• Identify dependencies and impacts to other areas of the product when working through requirements
• Proxy for Product Owner when they are unavailable
• Coordinates and performs UAT with an eye for customer experience
• Build materials and train internal customers on new features
• Run 3rd party solutions to build and improve product capabilities
• Implement AB tests and analyze findings
• Set-up data for lower-level environments in support of Development Team
• Point of contact for Development Team when requirement questions arise
• Analyze support issues to identify trends and improvement opportunities
• Ensure platform stability and operational integrity via participation in team-based on-call rotations and defect triage

Requirements

• 2-4 years Product Management, Product Analyst, Business Analyst, or similar role experience
• 3+ years digital experience
• Strong technical understanding, ability to translate to non-technical partners
• Organized with strong attention to detail

Nice-to-haves

• Waterfall or Agile SDLC experience
• Jira and/or Confluence experience
• Enterprise e-commerce platform experience
• AB testing and Analytics platform experience
• Experience partnering with and handling 3rd party vendors
• General business and financial competence
• Experience in fast-paced retail and/or e-commerce environment
• High curiosity, problem-solving, and learning orientation
• Diverse work experience and background
• Bachelor's degree in business, or equivalent

Benefits

• No cost mental health and well-being program
• Health coverage with a variety of plans to choose from
• Flexible and affordable saving programs
• Paid time off
• Merchandise discount