Product and Implementation Analyst

$45,000 - $65,000/Yr

Widepoint Corporation - Columbus, OH

Full-time - Mid Level

Columbus, OH

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

About the position

The Product and Implementation Analyst at WidePoint Integrated Solutions Corp. is a pivotal role that involves managing integration technical projects from initiation to completion. This position is based in Columbus, OH, Fairfax, VA, or Hampton, VA, and is designed for individuals who thrive in a fast-paced and demanding environment typical of a micro-cap publicly-traded company. The analyst will be responsible for ensuring successful project delivery within scope and schedule, which includes gathering development requirements, reviewing development efforts, assisting with functionality testing, managing client functionality rollouts and training, and troubleshooting data issues. In this role, the analyst will design and develop end-to-end mobile device management (MDM) architecture, strategies, and solutions tailored to meet the organization's mobility requirements. This includes assessing current MDM systems and technologies, recommending enhancements or replacements to improve efficiency, security, and scalability. The analyst will also define and document MDM architecture standards, policies, and procedures, ensuring alignment with industry best practices and compliance requirements. The position requires the development and implementation of MDM deployment plans, which encompass device provisioning, configuration, and ongoing management to ensure consistent and secure mobile device usage. The analyst will define and enforce MDM policies, such as device enrollment, application management, data protection, and remote wipe, to ensure compliance with organizational standards and security regulations. Additionally, the analyst will develop and deliver training programs and materials to educate end-users and administrators on MDM policies, procedures, and self-service capabilities. The role also involves interpreting data, analyzing results using statistical techniques, and providing ongoing reports. The analyst will develop and implement data collection systems, data analytics, and other strategies that optimize statistical efficiency and quality. This includes acquiring data from primary or secondary sources, maintaining data systems, and identifying trends or patterns in complex data sets. The analyst will work closely with management to prioritize business and information needs and locate new process improvement opportunities.

Responsibilities

• Manage integration technical projects from initiation to completion, ensuring successful delivery within scope and schedule.
• Gather development requirements and review development efforts.
• Assist with functionality testing and manage client functionality rollouts and training.
• Design and develop end-to-end mobile device management (MDM) architecture, strategies, and solutions.
• Assess current mobile device management systems and recommend enhancements or replacements.
• Define and document MDM architecture standards, policies, and procedures.
• Develop and implement MDM deployment plans, including device provisioning and ongoing management.
• Define and enforce MDM policies to ensure compliance with organizational standards and security regulations.
• Develop and deliver training programs and materials for end-users and administrators on MDM policies and procedures.
• Interpret data, analyze results using statistical techniques, and provide ongoing reports.
• Develop and implement data collection systems and data analytics strategies.
• Acquire data from primary or secondary sources and maintain data systems.
• Identify, analyze, and interpret trends or patterns in complex data sets.
• Filter and clean data by reviewing reports and performance indicators to locate and correct code problems.
• Work with management to prioritize business and information needs.
• Locate and define new process improvement opportunities.

Requirements

• Bachelor's Degree in Mathematics, Economics, Computer Science, Information Management, Statistics, or related field required.
• Four (4) years of related experience required.
• Proficient with Microsoft Office Suite or related software.
• Ability to collaborate effectively and work as part of a team.
• Excellent verbal and written communication skills.
• Excellent interpersonal and technical support skills.
• Excellent organizational skills and attention to detail.
• Strong analytical and problem-solving skills.