Hancock Bank - New Orleans, LA
posted 3 months ago
The Product Business Analyst position is a critical role within the Product team, primarily focused on overseeing data analysis, reporting, and model validation needs. This position plays a vital part in assisting with market research and analysis, leveraging findings and insights to define opportunities for product development and enhancements. The analyst will serve as the team's technical subject matter expert and act as a liaison between Delivery Channels, which include both Digital and In-Branch services, as well as Technology and Information Management departments. In this role, the analyst will manage data retrieval, compilation, and analysis for the team. This involves collaborating with information management teams, application managers, applicable vendors, and other business partners to locate, identify, and understand all relevant data elements and definitions. The analyst will assist in resolving any data gaps that may arise to ensure the successful execution of their duties. Additionally, the analyst will be responsible for developing and maintaining dashboards, metrics, and reports, as well as executing automated reporting strategies to streamline processes. The position also supports model validation and internal audit requirements of the team, ensuring compliance and accuracy in reporting. The analyst will assist with market and industry research to gain a better understanding of the competitive landscape related to assigned product lines, identifying product and pricing gaps that need to be addressed. Furthermore, the analyst will support the development of business cases and projects related to product acquisition, development, and enhancements, working closely with the team to balance product profitability with risk and customer experience in alignment with the organization's strategic goals. Continuous identification of process improvements, efficiency opportunities, and product risks/issues will also be a key responsibility of this role.