Product Business Systems Analyst
Washington Federal - Boise, ID
posted 2 days ago
About the position
The Product Business Systems Analyst (BSA) is to serve as a strategic partner to WaFd's product teams, ensuring systems and processes enable seamless roadmap execution by bridging the gap between business needs and technology solutions. This role involves a solid understanding of the Commercial Banking products roadmaps and their key results, business requirements, designing and implementing system changes, and ensuring the alignment of technical solutions with strategic business objectives. Specifically, this position's primary focus will be to partner with our Commercial Lending, Deposits and Treasury product team (including stakeholders, developers, vendor partners, and end-users) to facilitate effective solutions that align with their roadmap and drive business success. Additionally, this position defines the product specifications for any new products, enhancing the existing products, including compliance, risk, financial, and data/information needs. Along with the key functions listed below, this position will be expected to uphold WaFd Bank's value on simply being kind when working alongside colleagues and servicing our clients.
Responsibilities
- Understand, analyze, and improve business processes.
- Work closely with stakeholders to facilitate and drive the discovery process for gathering detailed business requirements.
- Translate requirements into functional configurations and/or user stories.
- Analyze current workflows, perform gap analyses, and create process documentation and recommendations for process improvements.
- Collaborate with solution engineers and developers to ensure solutions fit within the broader enterprise architecture.
- Create functional specifications, user stories, or other documentation to guide the development team.
- Collaborate closely with product teams, IT and other support teams to align system capabilities with roadmap goals.
- Perform system configurations to align with business requirements.
- Analyze data and metrics that span multiple systems to inform business decisions.
- Partner with project/product managers to ensure timely delivery of project milestones.
- Create and maintain comprehensive documentation, including business requirements, functional specifications, user stories, and use cases.
- Coordinate and conduct system testing, including developing test cases and troubleshooting issues.
- Prepare and present a monthly report to Sr. IT Leadership.
- Adhere to bank policies and procedures designed to comply with federal regulations.
Requirements
- Bachelor's degree in Business Administration, Information Systems, Computer Science, or related field.
- Minimum 5 years in business systems analysis or a related field.
- Demonstrated experience with the requirements lifecycle management process.
- Software familiarity with Microsoft Office 365 tools, Atlassian tools (Jira, Confluence, etc.), reporting and business intelligence software (e.g.: PowerBI).
- Proficiency with system configurations.
Nice-to-haves
- Certifications such as CCBA, CBAP, IIBA-CPOA.
- Strong understanding of relational databases and/or demonstrated ability to author SQL queries.
- Demonstrated ability to write, parse, or debug code using general programming knowledge.
Benefits
- Paid time off for vacation, sick days and holidays
- Health insurance
- Stock options
- Bonus programs
- Generous 7% 401(k) employer matching
- Paid Parental Leave
- Life and AD&D insurance
- Long-term disability
- Tuition Reimbursement
- Employee assistance programs
- Pre-tax health and dependent-care spending plans
