Product Compliance Analyst

Greatland - Green Bay, WI

Full-time - Mid Level

Green Bay, WI

Printing and Related Support Activities

About the position

Greatland Corporation, an employee-owned trusted national leader in web-based products and services for businesses, is seeking a motivated and experienced professional for the Product Compliance Analyst position in our Grand Rapids, MI or Green Bay, WI office. The Product Compliance Analyst is responsible for completing accurate and timely updates to the electronic and paper product lines in order to ensure regulatory and specification compliance. This role involves analyzing information procured from federal and state governmental agencies to determine, document, and implement necessary changes to forms to maintain product compliance. The analyst will convey compliance information and coordinate the resolution of product and technical issues with all cross-functional departments. Key responsibilities include researching government websites for applicable information, communicating with agency contacts to validate compliance information, and obtaining forms, instructions, and technical specifications from governmental agencies for form development. The analyst will check, compare, and proofread internally developed forms, manage the external forms approval process, and maintain a database of agency contact information, external approval information, and procurement of forms. Additionally, the analyst will communicate form design industry standards to government agencies and collaborate on form designs and redesigns, ensuring consistent communication with outsource partners regarding compliance issues. The role also requires reviewing requirements from outsource partners for accuracy and consistency, identifying and resolving any issues, and developing and maintaining data-mapping documentation for use by production teams. The analyst will coordinate form development and compliance for our Desktop and/or WRC/WageFiler products, develop forms using internal development tools, and review government information for changes to forms, specifications, and instructions. This includes making product recommendations and collaborating with internal developers, technical writers, and testers on product design changes, providing detailed mock-ups of changes needed to the production teams. The analyst will also be responsible for printed output from software products, creating and maintaining form files, and testing product output to validate data placement, formatting, calculations, and compliance with government specifications.

Responsibilities

• Research government websites for applicable information.
• Communicate with agency contacts to validate compliance information.
• Obtain forms, instructions, and technical specifications from governmental agencies for form development.
• Check/compare and proofread internally developed forms.
• Manage the external forms approval process.
• Maintain database of agency contact information, external approval information, and procurement of forms.
• Communicate form design industry standards to government agencies and collaborate on form designs and re-designs.
• Ensure consistent communication with outsource partners regarding compliance issues.
• Review requirements from outsource partners for accuracy and consistency; identify and resolve any issues.
• Develop and maintain data-mapping documentation for use by production teams.
• Coordinate form development and compliance for our Desktop and/or WRC/WageFiler products.
• Develop forms using internal development tool including developing form image design, field types, character sets and form requirements.
• Review government information for changes to forms, specifications, and instructions; make product recommendations and collaborate with internal developers, technical writers, and testers on product design changes; provide detailed mock-ups of changes needed to the production teams.
• Provide form and field information for technical specifications.
• Conduct research to determine revision requirements.
• Responsible for printed output from software products; create and maintain form files, database of field information, and supplemental files.
• Test product output to validate data placement, formatting, calculations, and compliance with government specifications.
• Create test files for internal and external customers to gain approval with government agencies for electronic filing.
• Research customer issues and coordinate resolution with the appropriate Product Development team.
• Communicate compliance updates to internal and external partners.
• Demonstrate proficient knowledge of products and relevant usage for end users.
• Ensure that compatibility issues or concerns are addressed in a prompt, accurate manner.
• Cultivate strong working relationships with Product, Brand and Sales Management.

Requirements

• Associate's degree (A.A.) or equivalent from two-year college or technical school; six months to one-year related experience and/or training; or equivalent combination of education and experience.
• Proficiency with MS Office Applications; Excel, Word, PowerPoint, Visio.
• Experience with payroll or tax accounting, specifically wage reporting, preferred.
• Intermediate skills in using Microsoft Word and Excel, as well as conducting internet research.
• Experience with Helix and XML is beneficial.

Nice-to-haves

• Experience with payroll or tax accounting, specifically wage reporting.

Benefits

• Disability insurance
• Health insurance
• Dental insurance
• 401(k)
• Tuition reimbursement
• Paid time off
• Employee assistance program
• Vision insurance
• Employee stock ownership plan
• Life insurance