Product Delivery Forecast to Report - Application Analyst

Southern Company - Atlanta, GA

Full-time - Mid Level

Atlanta, GA

Utilities

About the position

The Product Delivery - Forecast to Report - Application Analyst position at Southern Company is a critical role that provides day-to-day end-user business support for Oracle Planning, specifically in the areas of financial planning and budgeting across all subsidiaries of the company. This position is responsible for ensuring the stable and efficient operation of essential enterprise applications by troubleshooting issues, optimizing system performance, and supporting end users. The analyst will work closely with various stakeholders, requiring strong interpersonal skills and the ability to communicate effectively with both technical and non-technical audiences. The role demands a collaborative, team-oriented mindset to deliver timely support and solutions to end users, while also working independently in a fast-paced environment. In this role, the analyst will provide solution support, including configuration, unit testing, and access management setup for Oracle EPM Planning solutions. They will collaborate with end-users to understand their requirements, troubleshoot issues, and provide guidance on system functionalities. The analyst will also analyze and resolve system defects to ensure system stability, accuracy, and data integrity. Additionally, they will optimize system performance by identifying and implementing enhancements and best practices, and collaborate with cross-functional teams to implement system upgrades, enhancements, and integrations. The position also involves developing and maintaining user documentation, training materials, and knowledge base articles, while staying informed about the latest features and functionalities of Oracle EPM Planning. The analyst will act as an effective liaison between end-users, business process managers, and the technology organization for application support, user support, and prioritizing issues. Mentoring and supporting entry-level members of the support team is also a key responsibility of this role. Overall, this position plays a vital role in ensuring that the financial planning and budgeting functions are supported effectively through the use of Oracle Planning and related applications.

Responsibilities

• Provide solution support including configuration, unit testing, controls execution, and access management setup for Oracle EPM Planning solutions.
• Collaborate with end-users to understand their requirements, troubleshoot issues, and provide guidance on system functionalities.
• Analyze and resolve system defects to ensure system stability, accuracy, and data integrity.
• Optimize system performance by identifying and implementing enhancements and best practices.
• Collaborate with cross-functional teams to implement system upgrades, enhancements, and integrations.
• Develop and maintain user documentation, training materials, and knowledge base articles.
• Stay informed about the latest features and functionalities of Oracle EPM Planning.
• Provide recommendations for process improvements and optimizations.
• Act as an effective liaison between end-users, business process managers, and the technology organization for application support, user support, and prioritizing issues.
• Mentor and support entry-level members of the support team.

Requirements

• Bachelor's degree in Accounting, Computer Science, Management Information Systems, or a related field.
• 3+ years' experience in application support and troubleshooting, with a focus on Oracle EPM Planning.
• Working knowledge and expertise in Oracle EPM Planning.
• Strong understanding of strategic planning, budgeting, and forecasting business processes.
• Working knowledge in SQL for data analysis, reporting, and troubleshooting purposes.
• Experience with system integrations and working knowledge of integration/middleware tools and technologies.
• Excellent problem-solving and analytical skills proven by experience in troubleshooting system issues and performing root cause analysis.
• Ability to work independently and collaboratively in a team-oriented environment.

Nice-to-haves

• Relevant certifications in Oracle EPM Planning are a plus.
• Familiarity with Accounting, Finance, and Treasury financial application systems and processes is required.
• Familiarity with other Enterprise Foundations/Oracle Cloud modules and/or business processes is required.