Southern Company - Naperville, IL
posted about 2 months ago
The Product Delivery - Forecast to Report - Application Analyst position at Southern Company is a critical role that provides day-to-day end-user business support for Oracle Planning, specifically in the areas of financial planning and budgeting across all subsidiaries of the company. This position is essential for ensuring the stable and efficient operation of critical enterprise applications, which includes troubleshooting issues, optimizing system performance, and providing support to end users. The successful candidate will work closely with various stakeholders, requiring strong interpersonal skills and the ability to communicate effectively across different levels of the organization. In this role, the analyst will be responsible for providing solution support, which includes configuration, unit testing, and access management setup for Oracle EPM Planning solutions. The analyst will collaborate with end-users to understand their requirements, troubleshoot issues, and provide guidance on system functionalities. Additionally, the role involves analyzing and resolving system defects to ensure system stability, accuracy, and data integrity. The analyst will also be tasked with optimizing system performance by identifying and implementing enhancements and best practices, as well as collaborating with cross-functional teams to implement system upgrades and integrations. The position requires the development and maintenance of user documentation, training materials, and knowledge base articles, as well as staying informed about the latest features and functionalities of Oracle EPM Planning. The analyst will act as an effective liaison between end-users, business process managers, and the technology organization, ensuring that application support and user support are prioritized effectively. Mentoring and supporting entry-level members of the support team is also a key responsibility of this role, making it a vital position within the organization.