Product Delivery Manager - VP - Cross-Currency Operations Transformation

JPMorgan Chase - Tampa, FL

Full-time - Senior

Tampa, FL

Credit Intermediation and Related Activities

About the position

The Product Delivery Manager - Vice President role within JP Morgan's Operations Transformation, Design and Delivery team focuses on delivering end-to-end solutions in the Payments business, particularly in Cross-Currency Operations. This position involves transforming operational processes and technology platforms to enhance client-centric offerings, requiring collaboration with various teams to implement strategic and tactical projects effectively.

Responsibilities

• Owns several projects concurrently across operations-impacting change initiatives and takes responsibility for their end-to-end analysis, delivery and benefits realization
• Analyses business and functional requirements and uses payments expertise to identify creative and timely solutions to meet them
• Works collaboratively across cross functional teams and lines of business to influence and ensure partners complete delivery and cross-impacting tasks
• Carries out impact analysis, implementation planning and execution, supports operational readiness, production verification and go-live activities
• Maintains and prioritises backlogs, performs change management and schedules deliveries of changes, tracking and score-carding, managing risks and issues
• Supports program management with governance, business case creation, oversight, setting up of objectives and key results and stakeholder reporting
• Leverages subject matter expertise in driving conversations, workshops and meetings to influencing decisions/direction
• Manages a team of analysts and balances resources among programme priorities to maximise support to concurrent projects

Requirements

• Proven experience in product ownership with a track record of prioritising, analysing and delivering projects end to end and meeting their key success factors
• Strong business analysis skills backed by solid payments knowledge (cross-currency/FX expertise highly preferred)
• Ability to manage a broad range of stakeholders and priorities, to lead, collaborate, negotiate, challenge and influence stakeholders