Job Description
Are you ready to write your next chapter?
Make your mark at one of the biggest names in payments. With proven technology, we process the largest volume of payments in the world, driving the global economy every day. When you join Worldpay, you join a global community of experts and changemakers, working to reinvent an industry by constantly evolving how we work and making the way millions of people pay easier, every day.
What makes a Worldpayer? It's simple: Think, Act, Win. We stay curious, always asking the right questions to be better every day, finding creative solutions to simplify the complex. We're dynamic, every Worldpayer is empowered to make the right decisions for their customers. And we're determined, always staying open - winning and failing as one.
We're looking for a Product Delivery Manager to join our ever-evolving Platforms team to help us unleash the potential of every business.
Are you ready to make your mark? Then you sound like a Worldpayer.
About the team
We are Worldpay for Platforms, a leader in integrated payments with over 25 years of experience. Our business supports over a thousand software companies and over 700K end-users with their payment solutions. As the market evolves, so do the needs of these end-users. At Worldpay for Platforms, we aim to be the partner of choice for an expanded suite of Value-Added Service products that seamlessly integrate with our existing offerings.
What you'll own
Work to ensure the team's success in delivery, primarily by helping to identify and especially remove impediments impacting the team's ability to deliver. Leads product delivery to ensure everything runs smoothly from concept to completion of all roll out tasks. Helps shape the future of product delivery function while crafting solutions that enhance and optimize customer experiences. Create solutions and efficiencies that enable successful implementations in an expedient and organized way. This role supports multiple cross-functional product teams, to enable the delivery of value to customer and stakeholders using agile methods and practices.
Act as product delivery SME for assigned product domain.
Organizes cross-functional activities, ensuring completion of the product on schedule with expected quality.
Responsible for engaging in conversations and truly understanding the 'why', 'what', and 'when' of the product that is being built.
Develops, defines, and executes project plans and roll out schedules.
Constantly looking to identify impediments early, actively working to resolve these impediments and escalate when needed.
Management and tracking of cross team dependencies.
Creates and maintains the Playbooks.
Partner with leadership to identify needed projects resources (engineering, operations, L&D).
Provides proactive visibility and effectively communicates delivery targets, commitments, and progress.
Responsible for driving impediments to closure or resolution by collaborating with relevant teams.
Support Senior Management in understanding hot topics - related to technology and product development requirements and enhancements. Based on partners, merchants, market, and regulatory demand).
Develop status reports for senior leadership.
Develop relationships with product management team to identify where user flows or prototypes may be helpful to manage stakeholders' expectations.
Develop strong relationships with internal/external partners.
Responsible for ensuring that the teams have everything they need to deliver.
What you bring
5+ years of experience or equivalent expertise in product delivery or a relevant domain area
Demonstrated ability to execute operational management and change readiness activities.
Strong understanding of delivery and a proven track record of implementing conti