Product Delivery Owner/Coordinator (Remote)

$80,000 - $90,000/Yr

GovCIO - Juneau, AK

Full-time

Remote - Juneau, AK

About the position

GovCIO is seeking a Product Delivery Owner/Coordinator to support the Health Informatics Product line within the Department of Veterans Affairs. This remote position requires a detail-oriented individual who can work with diverse teams and manage evolving client needs. The role focuses on the tactical application of a product roadmap, ensuring that delivery teams create customer-centric solutions while maximizing value and aligning with stakeholder needs.

Responsibilities

• Responsible for daily tactical application of a product roadmap.
• Collaborate with the Product Manager to guide delivery teams to build solutions that are customer centric.
• Works to maximize and track the value delivered by each assigned delivery team.
• Serves as the primary customer advocate with relation to the assigned product(s).
• Proactively disseminate information throughout the Health Data Management (HDM) ecosystem, team members, and key stakeholders using clear and effective communication channels.
• Supports the HDM team by ensuring all product delivery communications are in support of product and sub-product line objectives and are consistent across delivery channels and stakeholders.
• Conduct gap analysis to determine strengths of current approaches and processes to assist in the identification of opportunities for improvement.
• Responsible for on-time completion of all deliverables.
• Responsible for tracking timelines, performance progress, identifying and mitigating risks in various capacities.
• Collaborates with Product Manager(s) to ensure Jira Epics meet Definition of Ready for decomposition.
• Writes user stories that support the delivery of Jira Epics and their Acceptance Criteria, sized to be delivered within one sprint.
• Responsible for the refinement of features and user stories for one or more delivery teams.
• Builds and maintains team backlog, aligning to the prioritization of the Product Backlog.
• Primary resource (source of truth/single point of contact) to Technical (Dev)/Customer teams for user story details.
• Coordinates user story, functional, and technical dependencies with other Product Delivery Owners and ensures business owner requirement traceability.
• Maintains at least 2 Sprints worth of a User Stories/Tasks that are ready to be worked.
• Reviews and prioritizes Team backlog for Sprint Planning and PI Planning, including coordination of dependencies with other Product Delivery Owners.

Requirements

• Bachelor's Degree in a Business, Engineering, or technical discipline plus 8 years of experience; 8-10 additional years of experience can be substituted for the degree requirement.
• Intermediate level or greater experience using JIRA for JIRA tracking, updates, and reporting.
• Intermediate level or greater experience working on a team using Agile methodologies such as SAFe and Scrum.
• Basic level or greater experience collaborating on a team implementing process improvement strategies.
• Intermediate level or greater experience in all Microsoft Office products such as SharePoint, PowerPoint, Word, Excel, Visio, MS Teams, and Outlook.
• Intermediate level or greater understanding of the basic components of product management: Planning/scheduling, reporting, risk management, project coordination, time management/deadlines and documentation.
• Familiarity with the Product Management Lifecycle.

Nice-to-haves

• Experience serving as a Product Owner on an Agile Team
• Health IT environment experience
• Knowledge and experience beyond the intermediate level with Jira, GitHub, and SNOW
• Knowledge and experience with VA projects and systems
• Knowledge and experience with the software development lifecycle
• Agile SAFe certification POPM
• Jira certification
• Project Management experience and certification