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Southern Company - Atlanta, GA
posted 2 months ago
About the position
The Product Delivery - Record to Report - Application Analyst role focuses on providing intermediate application support for critical enterprise applications, specifically Oracle Fusion ERP - Financials and Oracle Fusion EPM. The analyst will ensure stable and efficient operation of these applications by troubleshooting issues, optimizing system performance, and supporting end users. The position also involves assisting in the maintenance and delivery of value-add initiatives, making it essential for the smooth functioning of financial processes within the organization.
Responsibilities
- Provide solution support including configuration, unit testing, and controls execution for Oracle Fusion ERP - Financials and Oracle Fusion EPM.
- Collaborate with end-users to understand their requirements, troubleshoot issues, and provide guidance on system functionalities.
- Analyze and resolve system defects to ensure system stability, accuracy, and data integrity.
- Optimize system performance by identifying and implementing enhancements and best practices.
- Collaborate with cross-functional teams to implement system upgrades, enhancements, and integrations.
- Develop and maintain user documentation, training materials, and knowledge base articles.
- Stay informed about the latest features and functionalities of Oracle Fusion ERP and EPM.
- Provide recommendations for process improvements and optimizations.
- Mentor and support entry-level members of the support team.
Requirements
- Bachelor's degree in Accounting, Computer Science, Management Information Systems, or a related field.
- 3+ years experience in application support and troubleshooting, focusing on Oracle Fusion ERP and EPM.
- Working knowledge and expertise in Oracle Fusion ERP and EPM applications.
- Strong understanding of Record to Report end to end processes including allocations and general ledger accounting.
- Proficiency in reporting tools like OTBI and business rules definition leveraging BPM.
- Experience with system integrations and middleware tools.
- Excellent problem-solving and analytical skills with experience in troubleshooting system issues.
- Strong communication skills to effectively interact with end-users and stakeholders.
- Ability to work independently and collaboratively in a team-oriented environment.
- Relevant certifications in Oracle Fusion Applications or EPM modules are a plus.
Nice-to-haves
- Strong interest in enterprise technology and willingness to learn.
- Detail-oriented and well-organized, with the ability to prioritize and manage multiple tasks simultaneously.
- Customer-focused mindset, with a passion for delivering exceptional support experiences.
Benefits
- Health insurance
- 401k retirement plan
- Paid holidays
- Professional development opportunities
- Flexible scheduling options
