Product Designer II, Caregiver Experience

$133,440 - $166,800/Yr

Spring Health - New York, NY

Full-time - Mid Level

New York, NY

Hospitals

About the position

The Product Designer II role at Spring Health focuses on enhancing the caregiver experience in mental healthcare. The position involves collaborating with cross-functional teams to design innovative solutions that improve care delivery, reduce administrative burdens, and drive clinical improvements. The designer will play a crucial role in empowering mental healthcare providers and ensuring the success of Spring Health's mission to make mental healthcare accessible to everyone.

Responsibilities

• Partner closely with product, engineering, data science, and clinical experts to identify and ship meaningful and measurable impacts on Spring's provider experience.
• Hone in on the most important and impactful problems to solve and how to solve them.
• Ship high quality solutions and stand up net new capabilities.
• Design solutions to test hypotheses and gain signals for further improvements.
• Help everyone across the organization understand design decisions and progress through high quality documentation and guidance.
• Combine empathy, curiosity, and inspiration to develop truly unique approaches that differentiate Spring and broaden interest in mental health.
• Contribute to a team of talented, hardworking, and passionate designers, fostering a positive collaborative environment of free-flowing ideas and mutual support.

Requirements

• 3-4 years of experience in product design at a technology-driven organization.
• Experience transforming product objectives into impactful solutions for the business and users.
• Strong collaboration and communication skills with product management, engineering, and data science teams.
• Ability to ship iteratively and solve problems with purpose and urgency.
• Experience in service design and mapping end-to-end user journeys.
• Expertise with Figma and prototyping.

Nice-to-haves

• Experience in healthcare
• Excitement about mental health
• Experience working for a B2B2C company model

Benefits

• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Paid holidays
• Paid time off
• Generous paid time off, including 10 sick days and 12 paid holidays
• Parental leave up to 18 weeks
• Access to fertility care support
• Professional Development Reimbursement up to $1,000 a year
• Donation matching up to $200 per year