Questline - Westerville, OH

posted 3 months ago

Full-time
Westerville, OH
Professional, Scientific, and Technical Services

About the position

The position involves developing human factors design and functional specifications for software application products. This includes conducting thorough analyses and research to inform the design process. The role requires a deep understanding of workflow analysis, process modeling, and user interface design to create effective and user-friendly software solutions. The individual will support various departments, including sales, product management, and development, by identifying customer needs and user interface requirements, ensuring that the final product aligns with market demands and user expectations. In this role, the candidate will analyze client business processes and market requirements to establish clear goals and strategies for product development. Utilizing iterative development processes, the individual will collaborate with a team to define detailed user interface designs that enhance usability and functionality. The position also involves coordinating and facilitating meetings with cross-functional teams to gather and document requirements, exploring potential solutions that meet user needs. The candidate will employ proven human factors methodologies and tools to recommend changes that improve the overall usability of designs or processes. This includes producing products that minimize complexity in use, training, and support. Additionally, the role requires contributing to the visualization and re-imagination of existing applications by creating wireframe mockups, prototypes, and web-based user interfaces. The individual will also plan and execute usability testing with prototypes, initiate user champion reviews of interface designs, and identify and communicate potential risks and roadblocks on projects. General process and technical troubleshooting will also be part of the responsibilities.

Responsibilities

  • Develop human factors design and functional specifications for software application products.
  • Conduct workflow analysis, process modeling, and user interface design.
  • Support sales, product management, and development departments by determining customer needs and user interface requirements.
  • Analyze client business processes and market requirements to determine goals and strategies.
  • Utilize iterative development processes and collaborate with a team to define detailed user interface designs.
  • Coordinate and facilitate meetings with cross-functional teams to gather and document requirements.
  • Explore potential solutions based on gathered requirements.
  • Use proven human factors methodologies and tools to recommend changes for improved usability.
  • Produce products that minimize complexity of use, training, and support.
  • Contribute to the visualization and re-imagination of existing applications by creating wireframe mockups and prototypes.
  • Plan and execute usability testing with prototypes.
  • Initiate user champion reviews of interface designs.
  • Identify and communicate potential risks and roadblocks on projects.
  • Perform general process and technical troubleshooting.

Requirements

  • Experience in human factors design and functional specifications for software applications.
  • Strong understanding of workflow analysis and process modeling.
  • Proficiency in user interface design principles and methodologies.
  • Ability to analyze client business processes and market requirements.
  • Experience in iterative development processes and collaboration with cross-functional teams.
  • Strong communication and facilitation skills for gathering and documenting requirements.
  • Proven ability to recommend usability improvements using human factors methodologies.
  • Experience in creating wireframe mockups and prototypes for web-based user interfaces.
  • Ability to plan and execute usability testing effectively.
  • Strong problem-solving skills for technical troubleshooting.

Nice-to-haves

  • Familiarity with usability testing tools and techniques.
  • Experience with agile development methodologies.
  • Knowledge of accessibility standards in user interface design.
  • Experience in conducting user research and champion reviews.

Benefits

  • Equal Opportunity Employer - minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity
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