Product Designer
Firework - San Mateo, CA
posted 1 day ago
About the position
Firework is the world's leading unified video commerce platform that empowers its global partners to personalize the customer experience and engagement at scale. Firework bridges the offline and online for a robust omnichannel immersive brand experience cultivating a deeper emotional human connection between our partners and their end consumers. We are customer-centric and inspired to win together offering total solutions with endless possibilities to help our customers increase purchases and conversions using the power of video. At the heart, we are a global and diverse team of 'SuperSpark' creators, entrepreneurs, life-long learners, and data geeks driven by the future of authenticity to transform commerce. Firework has raised over $235M to date, with its latest Series B round led by SoftBank Vision Fund 2. Come reimagine the online customer experience with us.
Responsibilities
- Partner with Product Management, Engineering, and other global teams to visualize, develop, and implement meaningful product concepts, creation tools, prototypes, and process optimization across web, web apps, TV apps, and mobile.
- Drive the design process and facilitate to the finish line; this includes understanding product and design challenges, ideating on information architecture solutions, prototyping, testing various iterations, and managing design handoffs to other stakeholders.
- Drive continuous research and development to effectively serve as an advocate for product design and the voice of the user experience in strategic product design decisions.
- Act as a customer advocate, committed to delivering quality throughout the company.
- Work closely with product managers, review product specifications, conduct thorough design QA, and rigorously test the features to ensure product quality for release.
- Reproduce potential issues, maintain records for tracking, and work with engineers to resolve them.
- Contribute to the creation of the new design system and maintenance.
Requirements
- Bachelor's degree in a related discipline.
- 3+ years of progressive experience as a Product Designer for a mix of consumer-facing web and mobile technologies and B2B.
- Great product sense and attention to detail.
- Advanced knowledge of product design.
- Solid experience in conducting design and feature QA.
- Excellent communication skills (written, verbal, presenting, influencing) and able to effectively articulate to various technical and non-technical audiences.
- Team-oriented and thrives in a collaborative, flat start-up environment where rapid prototyping and design sprints are the norm.
- Can lead with creativity but measure and iterate through data insights.
- Exceptional project management skills and able to track product design progress and initiatives.
- Knowledge and passion for the industry.
Benefits
- Hybrid work environment with office-centric focus.
- Relocation assistance for candidates outside of San Mateo, California.
- Stock options as part of compensation.
