Product Development Manager (Integration & Delivery) - 2024-17525-3379

Snapon - Lincolnshire, IL

Full-time - Manager

Lincolnshire, IL

Administrative and Support Services

About the position

This management position is responsible for planning, managing, and overseeing a software development team located in Lincolnshire, IL, which collaborates with global teams. The team develops a web-based Windows PC application for global point-of-sale systems that sells and delivers diagnostic scan tool software. Additionally, the team manages numerous web-based services supporting software sales and delivery, with a focus on meeting rigid schedules for software product upgrades and integrated software builds.

Responsibilities

• Direct line management of software development and software quality associates operating in an agile methodology with a focus on secure software development.
• Agile Product Owner responsibilities, including managing the team backlog and collaborating with the Product Manager on priorities and features.
• Ownership of the product licensing system design, and software upgrade distribution systems released on rigid schedules.
• Collaborate with diagnostic scan tool product managers and development managers on integrated builds, delivery of installers, and upgrade processes of scan tool software.
• Collaborate with production factory teams on tools supporting the supply chain including production, customer care, and repair depot.
• Collaboration with Information Technology team on hosting deployments, including delivery of run books and installers.
• Develop team members - career development, skill improvement, and succession planning.
• Contribute to the software development long range strategy, including management of quality, technical debt, and technical stack.
• Manage and enhance key metrics to manage the performance of the software development team.
• Collaborate with other Snap-on Groups and Divisions to execute product, support, and financial goals.
• Oversee/sponsor Rapid Continuous Improvements (i.e. Lean Initiatives) within areas of responsibility to drive cost out and improve the overall productivity and quality of the team.

Requirements

• Bachelor's Degree in Engineering, Business Administration, or related field, or equivalent experience.
• 7 years of previous software development experience.
• 5 years of previous managerial or leadership experience.
• Team building skills with the ability to motivate associates.
• Previous experience developing or managing development of hosted web-based systems and desktop application systems.
• Experience with external hosting providers preferred.
• Continuous Improvement (Lean) experience with a proven track record of achievements.
• Excellent communication, organizational and analytical skills.
• Excellent presentation, written and verbal communication skills.
• Strong organizational and project management skills.

Nice-to-haves

• Advanced degree preferred.