USAA - Colorado Springs, CO
posted about 2 months ago
As a dedicated Product Development Manager at USAA, you will be part of a team focused on developing new Property & Casualty (P&C) product opportunities. This role involves participating in the vetting of new product ideas through a structured decision framework process. You will support the end-to-end development of new products aimed at strategic markets, ensuring that product line initiatives align with compliance, operational improvements, claims management, vendor management, product documentation, fulfillment, and system releases. In this position, you will engage in the development of digital-first products that cater to the needs and risks of USAA members. Your responsibilities will include supporting the launch of innovative product offerings and enhancing existing products with auxiliary features and services. You will advise team members on the launch of new products and assist in evaluating whether to buy, build, or partner for product development. Your role will also involve generating creative product and coverage solutions to maintain a dynamic product development pipeline. You will be responsible for analyzing internal and external data, as well as member information, to support product strategy formulation and enhance competitive intelligence. Additionally, you will conduct ongoing analysis of product performance metrics to recommend changes prior to full product launch, ensuring that all offerings comply with applicable laws and regulations. This position requires you to maintain knowledge of business and underwriting performance for products in scope, including trends and results. You will guide Member Contact teams on effectively using sales guides and provide education on new products and services, ensuring that risks associated with business activities are optimally identified and controlled in accordance with risk and compliance policies.