USAA - Plano, TX
posted about 2 months ago
As a dedicated Product Development Manager at USAA, you will be part of a team focused on developing new Property & Casualty (P&C) product opportunities. This role involves participating in the vetting of new product ideas through a structured decision framework process. You will support the end-to-end development of new products aimed at strategic markets, ensuring that product line initiatives align with compliance, operational improvements, claims management, vendor management, product documentation, fulfillment, and system releases. In this position, you will engage in the development of digital-first products that cater to the needs and risks of USAA members. Your responsibilities will include supporting the launch of innovative product offerings and enhancing existing products with auxiliary features and services. You will advise team members on the launch of new products and assist in evaluating whether to buy, build, or partner for product development. Your role will also involve generating creative product and coverage solutions to ensure a dynamic product development pipeline. You will maintain knowledge of business and underwriting performance for the products in scope, analyzing internal and external data to support product strategy formulation and enhance competitive intelligence. Additionally, you will conduct ongoing monitoring and maintenance of existing products based on performance metrics and market changes, ensuring compliance with all applicable laws and regulations. You will guide Member Contact teams on effectively using sales guides and provide education on new products and services, including enhancements to existing features. Your analytical skills will be crucial in evaluating new product performance metrics and recommending changes prior to full launch. Overall, this role is integral to ensuring that USAA continues to meet the evolving needs of its members while adhering to risk and compliance policies.