Product Group Manager - Digital Products

Huntington Bancshares - Schaumburg, IL

Full-time - Mid Level

Schaumburg, IL

1,001-5,000 employees

Management of Companies and Enterprises

About the position

The Product Group Manager for Digital Products at Huntington Bank is responsible for developing and implementing strategic directions for digital initiatives that align with the corporate strategy. This role focuses on empowering digital customers by providing them with the necessary guidance and technical solutions to connect with banking specialists, ensuring a seamless customer experience across various channels.

Responsibilities

• Product management ownership of Digital initiatives designed to help customers connect with Huntington bankers and specialists for financial and product consultation and guidance.
• Leads research to develop a deep understanding of customer needs and documents customer journeys that establish prioritized investments that create incremental value for our customers.
• Develops business cases to quantify incremental value and ROI.
• Identifies and sets priorities for product development/modifications, pricing, and product positioning.
• Partners with marketing and communications teams to promote products and services to customers and to support Huntington team members.
• Partners with data and analytics teams to develop metrics for performance measurement and ongoing optimization and monitoring.
• Maintains contact with clients and nurtures relationships with sales professionals, marketing areas, product managers, agile team members, and other bank personnel.
• Manages product group profitability and quality standards.
• Performs other duties as assigned.

Requirements

• 7+ years of product management experience
• Bachelor's Degree
• Experience with and a strong understanding of digital product management
• Proven analytical ability (data mining/manipulation, forecasting)
• Financial management experience and analytical capability to translate hard data into strategic plans
• Demonstrated ability to quickly analyze situations and risks, determine paths of action, and execute flawlessly
• Experience in product planning and management, with the ability to manage multiple initiatives in a fast-paced environment and meet deadlines
• Excellent skills with Excel and PowerPoint
• Candid and concise communication skills
• Excellent executive-level presentation skills
• Savvy and passionate about driving results and innovation

Nice-to-haves

• Master's degree