Product Group Manager - Digital Products

Huntington

Full-time - Mid Level

Repair and Maintenance

About the position

The Product Group Manager, Digital Products is responsible for developing and implementing the strategic direction for digital initiatives that align with corporate strategy. This role focuses on empowering digital customers by connecting them with Huntington's banking and financial specialists, ensuring they receive the necessary guidance for their financial needs. The manager will lead product management efforts, conduct research to understand customer needs, and drive technical solutions that enhance customer interactions with the bank.

Responsibilities

• Product management ownership of Digital initiatives designed to help customers connect with Huntington bankers and specialists for financial and product consultation and guidance.
• Leads research to develop a deep understanding of customer needs and documents customer journeys that establish prioritized investments that create incremental value for customers.
• Develops business cases to quantify incremental value and ROI.
• Identifies and sets priorities for product development/modifications, pricing, and product positioning.
• Partners with marketing and communications teams to promote products and services to customers and to support Huntington team members.
• Partners with data and analytics teams to develop metrics for performance measurement and ongoing optimization and monitoring.
• Maintains contact with clients and nurtures relationships with sales professionals, marketing areas, product managers, agile team members, and other bank personnel.
• Manages product group profitability and quality standards.
• Performs other duties as assigned.

Requirements

• 7+ years of product management experience
• Bachelor's Degree
• Experience with and a strong understanding of digital product management
• Proven analytical ability (data mining/manipulation, forecasting)
• Financial management experience and analytical capability to translate hard data into strategic plans
• Demonstrated ability to quickly analyze situations and risks, determine paths of action, and execute flawlessly
• Experience in product planning and management, with the ability to manage multiple initiatives in a fast-paced environment and meet deadlines
• Excellent skills with Excel and PowerPoint
• Candid and concise communication skills
• Excellent executive-level presentation skills
• Savvy and passionate about driving results and innovation.

Nice-to-haves

• Master's degree