TD Bank - Mount Laurel Township, NJ

posted 3 months ago

Full-time - Senior
Mount Laurel Township, NJ
10,001+ employees
Credit Intermediation and Related Activities

About the position

The Product Group Owner (KYC Product) at TD Bank is a pivotal role responsible for ensuring that development teams deliver customer-focused product increments that create value for the organization. This position requires alignment with other Product Owners and senior management to adhere to a product vision, maintain a prioritized product backlog, manage delivery blockers, and continuously assess customer feedback. The Product Group Owner is tasked with maximizing value and improving both the product and the delivery process while fostering a positive work environment that embodies Agile principles such as transparency, collaboration, and engagement. In this role, the Product Group Owner will develop and execute the KYC (Know Your Customer) product strategic and planning processes to establish priorities and drive change. They will oversee the end-to-end lifecycle management of business capabilities to effectively enable the KYC program, creating, executing, and evolving long-term Product/Business Capability Roadmaps. The position also involves contributing to the health of the KYC product group, including OKR, maturity measures, financial metrics, capacity, KPIs, and KRIs. The Product Group Owner will challenge the status quo, providing thought leadership in KYC control solutions that meet regulatory expectations while delivering an exceptional customer and colleague experience. The role requires collaboration with senior business leaders to ensure that product capabilities and solutions are functionally aligned with requirements, supported by KYC Engineering. The Product Group Owner will provide people management leadership, overseeing a team of Pod Product Owners, developing talent, managing performance, and promoting teamwork. They will also facilitate strategic discussions, set operational team direction, and focus on medium to long-range planning for the functional area.

Responsibilities

  • Develop and execute KYC product strategic and planning processes to establish priorities and drive change.
  • Manage the end-to-end lifecycle of business capabilities to enable the KYC program and evolve long-term Product/Business Capability Roadmaps.
  • Contribute to the KYC product group health including OKR, maturity measures, financial metrics, capacity, KPIs, and KRIs.
  • Provide thought leadership in KYC control solutions that meet regulatory expectations and enhance customer experience.
  • Collaborate with senior business leaders to ensure product capabilities align with functional requirements.
  • Oversee and lead a team of Pod Product Owners, developing skills and capabilities to achieve career goals and support project success.
  • Provide coaching, mentorship, and guidance to practitioners and executives within the area of expertise.
  • Manage the overall discipline and strategy for respective areas while aligning with enterprise best practices.
  • Facilitate key strategic discussions and provide thought leadership on program design and policy formulation.
  • Set operational team direction and collaborate with others to execute on common goals.

Requirements

  • Undergraduate degree and/or product certificate required; graduate degree preferred.
  • 10+ years of relevant experience in product management or related fields.
  • 5+ years of experience as a Product Owner or in Agile delivery roles.
  • Certified Scrum Product Owner (CSPO) certification is an asset.
  • Experience with Scaled Agile Framework (SAFe) or operating in scaled agile delivery is preferred.
  • Strong relationship management skills and experience in senior-level interactions.
  • Technologically savvy with experience in technical projects.
  • Experience in financial management and strategy development.

Nice-to-haves

  • AML/KYC Customer Due Diligence Expert (ACAMS or CAMS certified preferred).
  • Experience in conflict resolution and building partnerships under pressure.
  • People management or team development experience.

Benefits

  • Health insurance
  • Paid time off (including Vacation PTO, Flex PTO, and Holiday PTO)
  • Banking benefits and discounts
  • Career development opportunities
  • Reward and recognition programs
© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service