Product Management Senior Group Manager - Branded Cards

$170,000 - $300,000/Yr

Citigroup - New York, NY

Full-time - Senior

New York, NY

Credit Intermediation and Related Activities

About the position

The Product Manager will oversee Balance Transfers and Rate Sales for Citi's Proprietary and Co-Branded Card portfolios, focusing on driving sales volumes, portfolio growth, and revenue generation. This role involves defining product strategy, executing plans with cross-functional teams, and modernizing the product offerings to enhance customer experience and profitability.

Responsibilities

• Own the strategy and drive implementation plan for all Branded Cards portfolios.
• Deliver Plan Sales, ANR, Revenue, and EBIT commitments.
• Identify and execute opportunities to enhance profitability and returns.
• Advocate for new investments in technology and marketing to build features that digitize and modernize products.
• Design and analyze market research to understand consumer needs and identify unmet needs.
• Lead competitive analysis and research to inform product strategy.
• Enhance the value proposition by developing capabilities in partnership with Card product teams.
• Implement a seamless customer experience by collaborating with Technology and Digital teams.
• Partner with Marketing, Risk, and Analytics to optimize pricing and response models.
• Leverage test results to create a disciplined test agenda for continuous improvement.
• Identify new opportunities to promote and optimize offers through the lending continuum.
• Collaborate with Risk Management to align programs with risk appetite framework.
• Motivate and grow a team of professionals, conducting performance evaluations and personnel duties.
• Enhance the control environment and ensure governance of lending products.

Requirements

• Bachelor's degree required with 15+ years of experience.
• MBA is a plus.
• Proven track record of delivering results and managing teams effectively.
• Strategic thinker with the ability to define business strategy and tactical plans.
• Deep knowledge of customer needs, market dynamics, and competitive landscape.
• Strong leadership skills with experience in coaching and developing team members.
• Excellent communication and influencing skills across various levels of the organization.
• Strong understanding of product architecture and backend systems related to Balance Transfer products.
• Ability to drive innovation and change within the organization.
• Demonstrated ability to tackle complex problems and lead to solutions under pressure.

Nice-to-haves

• Experience in consumer financial services or lending products.
• Familiarity with digital product development and user experience design.
• Knowledge of data analytics and its application in product management.

Benefits

• Medical, dental & vision coverage
• 401(k)
• Life, accident, and disability insurance
• Wellness programs
• Paid time off packages including vacation, sick leave, and paid holidays