Product Manager - Ai technology (Saas & B2C)

Cesna - Santa Clara, CA

Full-time

Santa Clara, CA

About the position

The Product Manager will oversee the development and execution of the Personal AI Assistant project, ensuring timely completion within scope and budget. This role requires a blend of technical understanding and strong communication skills to effectively liaise between stakeholders and teams. The Product Manager will define the product vision and roadmap, advocate for user needs, and drive innovation in AI technology.

Responsibilities

• Define and execute a product roadmap for AI/LLM initiatives that prioritize customer needs and business objectives.
• Collaborate with stakeholders to identify and prioritize key AI/LLM features that enhance user experience and deliver customer value.
• Serve as the main point of contact for internal teams to ensure product development aligns with agreed timelines and expectations.
• Deliver consistent updates to senior management regarding project status, potential risks, and ongoing issues.
• Identify and solve problems, facilitating clear communication between the teams to ensure a seamless execution and delivery of our PAA product.
• Align internal resources and third-party vendors to ensure seamless project execution.
• Detect potential risks and formulate strategies to mitigate them.
• Track project progress and make necessary adjustments to ensure successful delivery.
• Use insights to guide the development of LLM applications that are intuitive, efficient, and solve real-world problems.
• Advocate for the end user throughout the product lifecycle, ensuring customer-centricity in decision-making.
• Translate customer needs into clear technical requirements, working closely with engineering teams to ensure successful implementation of AI/LLM technologies.
• Act as the technical product owner for LLM-driven features, providing guidance on AI architecture, NLP models, and data integration strategies.
• Stay updated on advancements in AI/LLM technology and drive innovation in product development.
• Analyze and integrate technology trends, competitive insights, and user feedback to uncover new product and technology opportunities.
• Liaise between engineering, design, research teams to ensure smooth execution of the product vision.

Requirements

• 5 + years of proven working experience as a Product Manager.
• 5 + years of experience in product management, with a focus on AI technologies.
• Proven track record of working with cross-functional teams, including research, engineering, and design.
• Strong technical background, with understanding or hands-on experience in software development and web technologies.
• Strong technical background in AI/ML technologies, especially language models.
• Excellent communication skills, particularly in liaising with international teams, especially in Korea.
• Excellent client-facing and internal communication skills.
• Strong leadership and organizational skills.
• SaaS and B2C experience.
• Proficiency with project management software tools (e.g., Microsoft Project, JIRA, Asana).

Nice-to-haves

• Bachelor's degree in Computer Science, Engineering, or a related field.
• Experience in writing and producing product requirement documents.
• Prior experience in the AI or technology sectors, particularly with AI tools or software products.
• Experience as a product manager or equivalent role is a plus.