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Dynpro - Fremont, CA
posted 2 months ago
Full-time - Mid Level
Fremont, CA
Professional, Scientific, and Technical Services
About the position
We are seeking an experienced Product Manager specializing in automotive servicing and digital products to lead the end-to-end product lifecycle for digital services aimed at enhancing automotive servicing experiences. This role involves collaboration with cross-functional teams to develop innovative, customer-centric solutions that meet evolving user needs.
Responsibilities
- Develop and communicate a clear product vision and roadmap for digital automotive servicing solutions, aligning with company objectives and customer needs.
- Conduct market analysis, competitor benchmarking, and user research to identify trends, opportunities, and customer pain points in automotive servicing.
- Lead the ideation, development, and launch of digital features and products that enhance the customer experience in automotive servicing.
- Collaborate with internal teams and external partners to ensure alignment on product goals and drive effective cross-functional execution.
- Define key performance indicators (KPIs) and monitor product performance, using data insights to continuously optimize and iterate on product features.
- Work with design teams to ensure a seamless, user-centered design that enhances customer satisfaction and engagement.
- Oversee project timelines, resource allocation, and release plans, ensuring all product initiatives are delivered on time and meet quality standards.
Requirements
- Bachelor's degree in business, Engineering, or a related field; MBA or advanced degree is a plus.
- 5+ years of experience as a Product Manager, preferably in the automotive or technology sector.
- Proven experience in digital product management, with a focus on mobile apps, SaaS, or digital service platforms.
- Deep understanding of automotive servicing, maintenance processes, and customer pain points within the automotive service lifecycle.
- Strong analytical, strategic, and problem-solving skills.
- Excellent communication skills, with the ability to present complex ideas in a clear and compelling manner.
- Familiarity with agile product development methodologies and tools such as Jira, Confluence, and Productboard.
