Product Manager, Clinical Operations

$110,000 - $140,000/Yr

Stiftelsen Norstella - Richmond, VA

Full-time - Mid Level

Remote - Richmond, VA

Professional, Scientific, and Technical Services

About the position

The Product Manager, Clinical Operations at Norstella is responsible for designing, implementing, and optimizing processes that support clinical data management within the market access domain. This role requires a strong background in process engineering and a deep understanding of clinical operations to ensure efficiency, compliance, and alignment with industry best practices. The position involves collaboration with cross-functional teams to enhance operational standards and improve process performance.

Responsibilities

• Design, develop, and optimize processes to support clinical data management activities that interpret clinical inputs into operational standards.
• Analyze process performance data to identify trends, root causes, and areas for improvement.
• Collaborate with cross-functional teams, including clinical operations, data operations, and data engineering, to identify process improvement opportunities.
• Implement process optimization initiatives to enhance efficiency and accuracy.
• Work with process engineers to develop and maintain process documentation, including standard operating procedures (SOPs) and work instructions.
• Provide training and support to staff on process-related topics and best practices.
• Stay up-to-date with industry trends and advancements in process engineering and clinical research.

Requirements

• Bachelor's degree in Engineering, Life Sciences, or a related field.
• 3+ years of experience in process engineering within the market access, clinical, or pharmaceutical industry.
• Excellent communication, collaboration, and leadership skills.
• Proven ability to manage multiple priorities and deliver results in a fast-paced, dynamic environment.
• Proficiency in process mapping and analysis tools (e.g., Six Sigma, Lean).
• Strong understanding of agile methodologies and product management best practices.
• Experience with product management tools (e.g., JIRA).
• Strong analytical and problem-solving skills, with a data-driven approach to decision-making.
• Ability to think strategically and translate business goals into actionable product plans.

Nice-to-haves

• Process engineering training or certification (e.g., Six Sigma, Lean).
• Hands on experience using standard database technologies (SQL/NoSQL) to analyze data.
• Previous experience delivering solutions within the Market Access domain.
• Experience in a startup or high-growth company.
• Familiarity with software development and technical concepts.
• Pharm. D. or similar experience.

Benefits

• Competitive salary range of $110,000 to $140,000.
• Discretionary bonus eligibility.
• Comprehensive benefits package.