Product Manager - Content Moderation

Amazon - Seattle, WA

Full-time - Mid Level

Seattle, WA

Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers

About the position

The Product Manager for Content Moderation at Twitch is responsible for leading the development and execution of product strategies that enhance community health by ensuring effective content moderation and user reporting tools. This role involves collaborating with various teams to create solutions that protect users and improve their experience on the platform, while also focusing on customer feedback and performance metrics to drive product optimization.

Responsibilities

• Lead the development and execution of a customer-focused product strategy for Community health.
• Collaborate with cross-functional teams to define and execute a product roadmap.
• Learn from customer feedback and data to identify pain points and build relevant features.
• Monitor KPIs and analyze metrics to measure the impact of feature releases and drive optimization.
• Contribute to engineering discussions around technology decisions related to the product.
• Collaborate with other teams at Twitch and Amazon to enhance safety tooling and content moderation experience.
• Own product launches by partnering with engineering, marketing, and other teams.

Requirements

• 3+ years of work experience as a Product Manager, with experience building consumer products.
• Strong track record of launching products with tangible results in the Trust and Safety or Enterprise SaaS space.
• Experience with developing and setting metrics for success in the product space.
• Ability to drive clarity while balancing multiple perspectives and stakeholders.
• Comfortable diving into ambiguous technical problems and working closely with engineering teams.
• Ability to communicate complex technical concepts to a variety of audiences.
• Experience drawing relevant insights from ambiguous data.

Nice-to-haves

• MS or MBA in a technology or business related field.
• Experience working in software development or engineering.
• Familiarity with Twitch, either as a viewer or creator.

Benefits

• Medical, Dental, Vision & Disability Insurance
• 401(k)
• Maternity & Parental Leave
• Flexible PTO
• Amazon Employee Discount