Royal Bank of Canada - Jersey City, NJ
posted 3 months ago
The Digital Implementation Product Manager within RBC Capital Markets US Cash Management team is tasked with overseeing product management and ensuring digital implementation readiness. This role involves collaborating closely with various functional partners to deliver a seamless digital implementation experience for clients. The Product Manager will actively engage with stakeholders to facilitate solutions that enable frictionless digital implementations and will be responsible for executing the delivery of these solutions. In this position, the Product Manager will support the Product Strategy & Execution for US Cash Management Implementations, working in partnership with Product, Technology, and other cross-functional teams. The role requires close collaboration with core payments, sales, engineers, and scrum teams to effectively drive and support the digital implementation experience. The Product Manager will translate business needs into actionable requirements and ensure these are driven through to delivery and deployment. Acting as the voice of the user, the Product Manager will gather direct feedback from customers to inform future digital implementation user experiences. This role also involves developing implementation process manuals and conducting internal user training as necessary. The Product Manager will propose and implement innovations aimed at optimizing end-to-end journeys, ensuring that the implementation deliverables are met throughout the development lifecycle.