Walgreens Boots Alliance - Deerfield, IL

posted 3 months ago

Full-time - Mid Level
Deerfield, IL
5,001-10,000 employees
Health and Personal Care Retailers

About the position

The Product Manager for Digital & Marketing at Walgreens is responsible for the strategic development and management of both new and existing initiatives aimed at driving traffic, conversion, revenue growth, and profitability for the online channels. This role requires close collaboration with various departments, including IT, Marketing, and other non-eCommerce entities within Walgreens. The Product Manager will translate divisional sales goals and customer experience insights into a logically sequenced and optimized product roadmap for key product areas. In this position, the Product Manager will develop and maintain the product and feature roadmap for their assigned area, managing prioritization among user experience, technology, and central marketing organizations. They will proactively identify and resolve strategic issues that may hinder the team's ability to meet its strategic, financial, and technical goals. Working closely with the engineering technology team and user interface designers, the Product Manager will define detailed key product requirements. Additionally, the role involves managing, mentoring, and developing a team of Business Analysts or Associate Product Managers. The Product Manager will focus on growing adoption and usage of the Walgreens front-end store business by identifying and quantifying customer segments with strong growth potential, and developing business cases and strategies for targeting these segments. They will implement growth strategies by coordinating cross-functional teams to deliver necessary changes and will measure and analyze the impact of existing functionalities, identifying opportunities for innovation and improvement. The Product Manager will also conduct business and financial analysis, including forecasting, monitoring, and reporting, while writing well-informed business requirements based on data and discussions with stakeholders. This role is crucial in ensuring that Walgreens continues to provide a high-quality omnichannel experience to its customers.

Responsibilities

  • Translate divisional sales goals and customer experience into a product roadmap.
  • Develop and maintain the product and feature roadmap for assigned area.
  • Manage prioritization among user experience, technology, and central marketing organizations.
  • Identify and resolve strategic issues for assigned product area.
  • Work closely with engineering technology team and user interface designers to define product requirements.
  • Manage, mentor, and develop a team of Business Analysts or Associate Product Managers.
  • Grow adoption and usage of the Walgreens front end store business.
  • Identify and quantify customer segments with strong growth potential.
  • Develop business cases and strategies for targeting customer segments.
  • Implement growth strategy by coordinating cross-functional teams.
  • Measure and analyze the impact of existing functionality and pricing.
  • Identify opportunities to innovate and improve customer benefits.
  • Conduct business and financial analysis, including forecasting and reporting.
  • Write well-informed business requirements based on data and discussions.

Requirements

  • Bachelor's degree and at least 2 years product management experience in online technology and/or management strategy consulting, or a High School Diploma/GED and at least 5 years product management experience in online technology and/or management strategy consulting.
  • At least 2 years' experience in consumer-facing online commerce.
  • At least 2 years' experience in product marketing, product/program management, business development, or management consulting.
  • Experience in one or more areas of ecommerce: Content Tools and Processes, Search & Browse, SEO/SEM, or Cart and Checkout.
  • Experience working with product development lifecycle.
  • Experience developing and delivering presentations to various audience levels within an organization.
  • Experience analyzing and reporting data to identify issues, trends, or exceptions.
  • Experience leading and/or collaborating with cross-functional teams to develop strategies that meet department goals.
  • Experience identifying operational issues and recommending strategies to resolve problems.
  • At least 1 year of direct leadership, indirect leadership, and/or cross-functional team leadership.

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • 401(k) plan
  • Paid time off
  • Employee discounts
  • Tuition reimbursement
  • Flexible scheduling
  • Professional development opportunities
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