Product Manager, Digital Payment - Global Payment

$165,120 - $414,000/Yr

Bytedance - San Jose, CA

Full-time - Mid Level

San Jose, CA

Professional, Scientific, and Technical Services

About the position

The Product Manager for Digital Payment at ByteDance is responsible for delivering optimal online payment experiences for global users and business partners. This role involves understanding user needs, market competition, and regulatory landscapes to enhance product features and user experience. The manager will oversee the entire product lifecycle, from conception to operation, ensuring high performance and reliability while collaborating with cross-functional teams to manage stakeholder expectations across various markets.

Responsibilities

• Deliver the best experience online payment products for global individual users and business partners.
• Understand user customs, competition landscape and regulation, market insights, consumer pain points and differentiated competition, and improve product user experience and enrich product features as well as value proposition.
• Responsible for the payment product's design and iteration, from conception, design, development, testing, release and operation, for user scenarios including checkout, withdrawal, refund, etc.
• Identify optimization requirements between business and product baseline. Improve product architecture and design to ensure high stability, performance and reliability.
• Operate products by targeting regulatory issues, user feedback, and data analysis to continuously improve user experience, increase customer acquisition and retention.
• Work with multiple cross-functional teams to effectively manage stakeholders and products across multiple markets.

Requirements

• 3+ years of experience in a product manager/owner role with payments-related products in fintech.
• Hands-on experience of consumer-facing product lifecycle management, including competitive analysis and user research, requirement analysis, product requirement specification, data analysis and operation.
• Strong business sense and user experience design skills. Strong attention to detail and user experience.
• Strong logical thinking and structural thinking, excellent ability of abstraction and induction.
• Comfortable with ambiguity and changes in a fast-paced environment; self-driven, positive attitude, and team player.
• Good English communication and global stakeholder collaboration and management skills.

Nice-to-haves

• Payment domain knowledge of the payment/wallet/card/settlement/digital banking related products, cross-border payment or user product experience is preferred.
• Familiar with E-commerce/Livestreaming/Game/Music or other payment scenarios, strong business sensitivity and abstraction ability.
• Technical background is preferred.

Benefits

• 100% premium coverage for employee medical insurance, approximately 75% premium coverage for dependents.
• Health Savings Account (HSA) with a company match.
• Dental, Vision, Short/Long term Disability, Basic Life, Voluntary Life and AD&D insurance plans.
• Flexible Spending Account (FSA) Options like Health Care, Limited Purpose and Dependent Care.
• 10 paid holidays per year plus 17 days of Paid Personal Time Off (PPTO) and 10 paid sick days per year.
• 12 weeks of paid Parental leave and 8 weeks of paid Supplemental Disability.
• Mental and emotional health benefits through EAP and Lyra.
• 401K company match, gym and cellphone service reimbursements.