Product Manager - Enterprise & Web

The Company Cape was founded in early 2022 by Palantir and Anduril alums with deep expertise in privacy and national security. While running Palantir's US national security business, our CEO became passionate about privacy and security on mobile devices. Our mission is to be a force for good in global wireless. At Cape, we are not just another cellular service provider; we are the architects of a privacy-centric movement that starts with the devices in your pocket. We are building a cellular network that helps citizens, including those responsible for our nation's security, regain control of their own data. We believe that where we are, where we go, and whom we are with are among our most personal information and should be kept private. Privacy is not something you achieve by limiting yourself or by doing less, it is a set of features to be built so you can do more. We have raised money from Andreessen Horowitz and other top-tier VCs, and are excited to grow the team. The Team We are relentless builders, constantly pushing the boundaries of what's possible and bringing to life ideas that have never before existed. Innovation is at the core of everything we do. At Cape, we trust our team to deliver greatness and empower them to make a profound impact. As a member of our team, you will collaborate seamlessly with our diverse group of talented engineers and other team members, enjoying dynamic interactions with colleagues from across the organization. The Role Cape is looking for an experienced Product Manager to focus on developing web-based applications for enterprise and government clients. In this role, you'll apply first principles thinking to reimagine perhaps the largest and most antiquated tech sector-telecom. You will lead the strategy, development, and scaling of enterprise-focused web applications while ensuring differentiated privacy and security for our customers. You will be responsible for contributing to product vision, strategy, and execution across Cape's product lines. You'll collaborate with cross-functional teams, including engineering, design, and marketing, to launch transformative products for both government and enterprise customers. This role reports to the Head of Product. Here are some ways you'll make an impact: * Map out, consolidate, and evangelize the product vision for Cape's web-based applications and articulate how they help drive Cape's mission of enhancing privacy and security for enterprise and government customers * Understand the different user personas, from CFO to CISO to program officer, who will use Cape's web-based applications. Obtain customer feedback using various research methods to inform product development * Achieve industry-leading NPS * Solve hard, novel problems-like how to enable administrators to track phones, plans, and usage while maintaining our promise to protect individual privacy * Establish tools, platforms, and processes that enable seamless collaboration and feedback loops between enterprise clients, internal teams, and stakeholders * Contribute to go-to-market strategies for enterprise clients, leveraging partnerships and integrations with key platforms and vendors Are you the candidate we are looking for? : * 4-7 years prior product management experience, preferably in web applications, SaaS, or enterprise software. * Strategic thinking and the ability to prioritize using frameworks that align with business objectives and technical constraints. * Ninja-level project and stakeholder management * Strong written and verbal communication-this is the corollary of good stakeholder management; you have to be a great communicator * Intellectual curiosity and creativity-how can new technologies (AI, Web3, etc.) help us refashion telco service? * Prior experience in B2B research. Experience with enterprise client engagement, including conducting research to inform product decisions. * Experience and interest, either professional or personal, in privacy, cybersecurity, national security, and/or telecom is a plus * Technical knowledge of modern web technologies, familiarity with Figma for mock-ups, and working knowledge of SQL; Python is a plus. * Prior interest in privacy, cybersecurity, or telecom, and experience in these areas is a plus. Competencies * Strategic thinking: you are particularly sharp on distinguishing the critical from the important, and for applying the Pareto principle to focus on what's most likely to move the needle. * Written & Oral Communication: you can write the model PRD as well as you can concisely express your position with a high-level audience * Management skills: you have successfully mentored and/or coached others * Product expertise: you apply first-principles, design thinking to arrive at novel approaches to old problems * Stakeholder management: you can manage and intermediate growth team expectations and engineering team constraints and requirements, and get everyone singing the same tune * Customer focused: you are focused on bring value for customers and solving customer's problems and making the user experience best in class * Program management: telco is complex, with many moving parts and vendors, so everyone at Cape is a project manager. You will be able to wrestle shifting dependencies, unknown unknowns, and dynamic priorities into a timeline and project plan. * Flexible and adaptable: you are agile, and ready for the rollercoaster that an early/growth-stage startup entails Our Culture * We are builders, and we choose to spend our time building things that matter. Many of our people have backgrounds in Defense Tech as well as the defense and intelligence community. We build to win. * We hire excellent people, give them outsized responsibility, and trust them to execute at a high level. Everyone here has a track record of solving hard problems throughout their careers. * We believe that personal privacy and national security interests are not inherently at odds, and can be reconciled via strong technology. * We believe that companies exist to build awesome things and take care of their people. Our benefits reflect that- top-tier health care, 401(k) matching, and a generous vacation policy (that we actually use). * We hire candidates of any race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, Veteran status, and any other status. Achieving diversity across these categories will serve to make our company stronger and our product better. How to apply Click the link below to apply. We reserve the right to make use of any unsolicited resumes received from outside recruiting agencies and / or individual recruiters without being responsible for payment of any fees asserted from the use of unsolicited resumes.