American Airlines Group - Dallas, TX
posted about 2 months ago
As a Product Manager for GaaS and Cost Optimization at American Airlines, you will play a pivotal role in shaping the vision, strategy, and implementation of our product portfolio within the IT department. This position is designed for a seasoned and energetic individual who is ready to tackle challenges with flexibility and grace. You will collaborate closely with diverse cross-functional teams, including Application, Engineering, Architecture, Finance, and Vendor Management, to ensure that our products not only meet but exceed customer expectations. Your strategic evaluation of industry technology trends will be crucial as you spearhead rapid incubation and adoption of innovative solutions within the company. Additionally, you will maintain a strong operational focus on managing the service availability of our enterprise infrastructure footprint. In this role, you will define and communicate the product vision and strategy that aligns with the company's business goals. You will set product-level OKRs and lead the prioritization of the backlog of work to achieve those outcomes. As an influencer, you will bring stakeholders, customers, and squads together around a shared vision to meet the OKRs, focusing on building consensus and buy-in. Conducting market research and competitive analysis will be essential to identify opportunities for product enhancements and new product development. You will develop and maintain a product roadmap that outlines the strategic direction and prioritization of features and releases, collaborating with engineering teams to design, develop, and launch new products and features. Your responsibilities will also include creating detailed product specifications and user stories to guide the development process, ensuring timely delivery of products by managing project timelines, and coordinating cross-functional teams. You will serve as the voice of the customer within the organization, ensuring that customer needs and pain points are addressed while developing and maintaining strong relationships with key customers and partners. Managing vendor relationships and collaborating with vendor management for designing optimal contracts will be part of your duties, as well as optimizing cloud costs by rearchitecting solutions and creating automation patterns for autoscaling workloads. You will create standards in cloud environments and maintain resource consistency by developing tagging frameworks, build guardrails to improve the security posture of Cloud environments, and manage the health, availability, and lifecycle of Governance platform components across American Airlines with a focus on automated CI/CD pipelines.