Product Manager-Implementations (Hybrid)

$135,000 - $150,000/Yr

Broadridge Financial Solutions - New York, NY

Full-time - Mid Level

Hybrid - New York, NY

10,001+ employees

Securities, Commodity Contracts, and Other Financial Investments and Related Activities

About the position

The Product Manager-Implementations at Broadridge is responsible for overseeing the functional aspects of customer solutions within the Trading Solutions Delivery (TSD) team. This role involves interfacing with clients during the pre-signature phase, managing project delivery, and providing post-delivery support. The position requires a blend of technical understanding and strong client-facing skills to ensure successful implementation and client satisfaction.

Responsibilities

• Challenge and validate the scoping document provided by the Pre-Sales team during the pre-signature phase.
• Ensure all necessary information for assessing the project's feasibility, costs, and acceptance criteria are collected.
• Interface with the Delivery team to get project feasibility, costs, and timelines.
• Liaise with the Customer to discuss functional requirements during the project delivery phase.
• Write functional specifications detailing the use-cases and workflows, and obtain client approval for implementation.
• Provide input on business priorities for existing and new requirements of the project backlog.
• Brainstorm with the implementation team to provide the best functional and technical solutions to business requirements.
• Participate in backlog build-out with the Project Manager and project team by splitting work into intermediate steps.
• Sign off on the functional workflows delivered against the solution specification.
• Conduct user training sessions with Implementation Engineers.
• Participate in Go-live support for the initial rollout.
• Assist Customer Services by sharing functional and business knowledge post-delivery.

Requirements

• Technical background to understand and participate in functional architecture decisions.
• Good client-facing skills to manage client expectations and run user interviews.
• Experience in the Finance industry is required.
• Bachelor's degree in Computer Science/Engineering or equivalent.
• Ability to manage multiple concurrent projects.

Nice-to-haves

• Entrepreneurial mindset
• Enthusiastic attitude
• Curious and problem-solving mindset

Benefits

• Comprehensive benefits offerings
• Bonus eligibility
• Flexible work environment
• Professional development opportunities
• Access to online courses through LinkedIn Learning