Product Manager, Integrity and Authenticity - Trust and Safety - San Francisco

$149,040 - $414,000/Yr

Tiktok - San Francisco, CA

Full-time - Mid Level

San Francisco, CA

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

About the position

The Product Manager for Integrity and Authenticity at TikTok will play a crucial role in ensuring the platform remains free from misinformation and deceptive behavior. This position involves architecting and implementing safety systems, conducting user research, and collaborating with cross-functional teams to define and execute the Integrity & Authenticity roadmap. The role is part of the Trust & Safety team, which is dedicated to maintaining a safe online community through effective content moderation and product management.

Responsibilities

• Ensure TikTok is free from misinformation and deceptive behavior by architecting and implementing safety systems encompassing user-facing product, content moderation and ML.
• Own ideation, prioritization and execution for your area of TikTok Integrity & Authenticity.
• Dive deep into user needs, conduct user research & analysis to conceptualize and build products, own feature sets end-to-end, including design, build, test, launch, and post-launch.
• Help define TikTok's longer term Integrity & Authenticity roadmap and work with our partner teams to make product, technical, and privacy decisions.
• Work cross-functionally, build synergy and influence with multiple departments, globally.

Requirements

• Bachelor's degree
• 5+ years of experience as a Product Manager
• Strong sense of logic and excellent critical thinking skills
• Evidence-based, analytical, data-informed approach
• Ability to work in a high tempo environment and adapt to challenges
• Resilience and commitment to self-care to manage emotional demands of the role
• Global vision and empathy, passion, a drive to achieve, humility facing the depth of unknown.

Nice-to-haves

• Experience of working with international partners across different time zones and cultures
• Experience in Trust & Safety; Basic knowledge of safety by design principles
• Understanding of the landscape and new policy developments in the tech industry and online safety
• Prior experience managing products with safety-related success metrics
• Prior experience managing products related to human and/or machine-based moderation to remove harmful content

Benefits

• 100% premium coverage for employee medical insurance
• Approximately 75% premium coverage for dependents
• Health Savings Account (HSA) with company match
• Dental, Vision, Short/Long term Disability, Basic Life, Voluntary Life and AD&D insurance plans
• Flexible Spending Account (FSA) Options
• 10 paid holidays per year
• 17 days of Paid Personal Time Off (PPTO)
• 10 paid sick days per year
• 12 weeks of paid Parental leave
• 8 weeks of paid Supplemental Disability
• Mental and emotional health benefits through EAP and Lyra
• 401K company match
• Gym and cellphone service reimbursements