Product Manager (L5)
SpotOn - Raleigh, NC
posted 1 day ago
About the position
At SpotOn, we're helping restaurants and small businesses compete and win with flexible payment and software technology-backed by real people who really care. From seamless point-of-sale systems to integrated restaurant management solutions, every SpotOn tool is designed to help local businesses increase profits and create better experiences for their customers and employees. Recently, SpotOn was named one of Fast Company's Most Innovative Companies of 2024, awarded Great Places to Work and Built In's Best Workplaces for the third year in a row, selected as the Best Overall Restaurant POS by NerdWallet, and rated the top-rated point-of-sale (POS) for restaurants, bars, retail, and small businesses by Capterra users. We're committed to caring hard and moving fast so that we can continue to grow and make a positive impact together. That's where you come in.
Responsibilities
- Define the product strategy for SpotOn restaurant software suite
- Manage the product roadmap, making strategic adjustments based on client needs, data, and business priority
- Innovate in product vision and design
- Work with cross-functional teams to prioritize requests for new functionality
- Assess market competition, client preferences, and industry trends
- Continuously test and leverage insights to inform decisions
- Build relationships with key business partners and stakeholders
- Collaborate with product marketing on product positioning
Requirements
- 4+ years of relevant product management experience or equivalent, preferably with restaurant or hospitality software
- Strong understanding of the product development lifecycle
- Metrics-driven work style that leverages data for decision making
- Ability to manage multiple projects in an iterative process
- Strong communication and presentation skills
- Ability to empathize with customers to understand their needs
- Ability to make decisions with imperfect information and manage ambiguity
- Past restaurant experience, especially working in a restaurant or bar, is a serious plus
Nice-to-haves
- Experience in the restaurant or hospitality industry
- Familiarity with data analysis and metrics-driven decision making
Benefits
- Medical, Dental and Vision Insurance
- 401k with company match
- RSUs
- Paid vacation, 10 company holidays, sick time, and volunteer time off
- Employee Resource Groups to build community and inclusion at work
- Monthly cell phone and internet stipend
- Tuition reimbursement for up to $2,000 per calendar year
