Product Manager Map Viewer

$86,528 - $151,424/Yr

Esri - Redlands, CA

Full-time - Mid Level

Redlands, CA

Professional, Scientific, and Technical Services

About the position

As a Product Manager for Map Viewer at Esri, you will lead the product management efforts for a web-based mapping application that is integral to ArcGIS Online and ArcGIS Enterprise. This role focuses on shaping the future of GIS applications by driving product strategy, engaging with customers, and collaborating with cross-functional teams to enhance the product's capabilities and market presence.

Responsibilities

• Lead by setting the vision, product definition, strategy, tactics, and priorities
• Establish, refine, and mature business models, pricing, and licensing by working closely with cross-functional teams and executive leadership
• Guide product features and capability development using key performance metrics and customer-product engagement patterns
• Monitor and synthesize customer requirements from various feedback channels and share with the development team to collaborate and prioritize on the product's direction
• Communicate the vision of the MapViewer and other apps at conferences and events
• Collaborate with global business development, the partner team, distributors, and product marketing to develop and execute go-to-market strategies
• Maintain expert-level knowledge of current capabilities and the product roadmap
• Collaborate with Product Marketing teams generating a variety of marketing materials, such as social media content, public and internal communications about product updates and events, blogs, product web pages, and more
• Collaborate with Events and Marketing teams and other stakeholders to create content and messaging for major Esri events, such as Esri User Conference, Esri Developer Summit, Esri Partner Conference, and more
• Maintain written documentation of customer interviews and product requirements in alignment with existing Product Management processes and systems

Requirements

• 2+ years of experience in a technical or product-related role, such as engineering, product management, development, support, and more
• Effective communication skills, both verbal and written, to a diverse range of stakeholders
• Ability to accurately understand and document user feedback about business needs, feature capabilities, workflows, and values
• Maintain agility to balance passion for continuous improvement and user advocacy with the diligence required to support extended or shifting implementation timelines
• Comfortable navigating highly ambiguous situations and relying on professional judgment without direct oversight
• Technical expertise, ideally with GIS, web services, and SaaS
• Active listening skills and curiosity about other people's work, experience, and perspective
• Bachelor's degree or higher in a field related to technology, GIS, or business

Nice-to-haves

• Experience with ArcGIS software, GIS, Web GIS, and location-based content
• Experience and certifications with the Pragmatic Marketing Framework
• Master's degree or higher in technology, GIS, business

Benefits

• Medical, dental, and vision insurance
• Basic and supplemental life insurance for employees and their families
• 401(k) and profit-sharing programs
• Minimum accrual of 80 hours of vacation leave
• Twelve paid holidays throughout the calendar year
• Opportunities for personal and professional growth