Product Manager - Mist Wireless Portfolio

$179,200 - $257,600/Yr

Juniper Networks - Sunnyvale, CA

Full-time - Mid Level

Sunnyvale, CA

Merchant Wholesalers, Durable Goods

About the position

Juniper's AI Driven Enterprise (AIDE) business is looking for a motivated self-starter to enhance AIOps and Customer Experience within the Product Management team, specifically focusing on the Mist Wireless Portfolio. The role requires a hands-on technical background and experience in Product Management, Technical Marketing, or Solution Architecture in the networking, telecommunications, or cloud services industry. The ideal candidate will be a problem solver and team player, making a positive impact on customers and the business.

Responsibilities

• Work with engineers to plan the roadmap for products, programs, and releases.
• Identify areas of business growth and competitive differentiation.
• Develop execution plans in partnership with internal and external stakeholders.
• Define and refine product positioning and messaging, including collateral such as podcasts, video blogs, customer presentations, solution briefs, and whitepapers.
• Facilitate and manage customer escalations between Customer Success, QA, Engineering, and the Field Team/End-Customer as required.
• Own the customer experience from the inception of an opportunity through the lifecycle of deployment and operations.
• Manage or assist in business planning and operations for the portfolio.
• Define, manage, and track key business metrics.

Requirements

• Hands-on experience with Wireless (Wi-Fi, CBRS, 3G/4G/5G) and/or Networking (SD-WAN, Branch, Campus, and Data Center Routing/Switching) technologies.
• Expertise in Wi-Fi / 802.11.
• Excellent communication and presentation skills.
• Team-before-Self attitude.
• Confidence in presenting internally and externally.
• Ability to adapt and thrive in an unstructured environment.
• Past engineering or sales engineering experience with at least 2 years as a Product Manager, Technical Product Manager, or Technical Marketing Engineer.

Nice-to-haves

• Bachelor's or Master's degree in science, engineering, or a technical track.
• MBA is desirable.

Benefits

• Medical benefits
• 401(k) eligibility
• Vacation
• Sick time
• Parental leave