Product Manager, MLB App New York, NY
Mlb Advanced Media, L.P. - New York, NY
posted 4 months ago
About the position
Major League Baseball is committed to creating the best fan experience products in professional sports. We strive to harness the awesome storytelling power of baseball to help people enjoy the National Pastime in ways that matter to all types of fans. We are seeking a Product Manager to join our product team and help us achieve that mission. In this role, you will join a team of dedicated product managers to work with our partners in design, engineering, content and business to serve our customer: the MLB fan. Reporting to the Sr. Director, Product, you will help to develop and execute the product strategy for MLB's flagship product, the MLB App on both iOS and Android. The MLB App is used by millions of fans each day to follow their favorite teams and players, get real time updates and engage with the sport of baseball through exclusive MLB content. Our ideal Product Manager knows and has experience with the best practices of modern product development, loves to iterate on user experience and has worked on a product that publishes a wide variety of content types.
Responsibilities
- Work directly with fans and stakeholders to understand their needs and how we can deliver great experiences for them
- Create detailed technical requirements ready for development
- Define key performance indicators for product features and actively analyze data and customer feedback
- Design and deploy experiments to discover the best solutions for fans
- Work with key stakeholders to prioritize requirements from competing business interests and build consensus
- Balance between product ideation and execution, with a 'fail fast' mentality and flexibility as we pursue innovative experiences for our fans
- Effectively support the product design, engineering and test engineering teams throughout sprint cycles by proactively removing roadblocks and anticipating challenges
- Build and manage relationships with a diverse set of stakeholders, including technology leaders, marketing teams, ad operations, sponsorship sales, external vendors and executives
- Keep a pulse on the sports, media, and entertainment best practices and trends, to create best-in-class products
Requirements
- 3+ years of experience as a product manager supporting one or more consumer-facing products
- Experience with native apps (iOS and/or Android) is a big plus
- A strong portfolio of shipped products that show a data-inspired strategy and analytics influenced decision making
- Experience in using quantitative and qualitative data to identify opportunities and to measure success
- Comfortable working with ambiguity and helping to define new ways of working
- Possess an appreciation for baseball and a firm comprehension of its history, rules, and culture
- Passion for visual design and great user experience and an understanding of information architecture
- An understanding of software engineering ecosystems and related technologies such as REST API's, Push Notification Services, oAuth, JSON and front end tech
- A critical thinker with strong written, verbal and storytelling skills
Benefits
- Exceptional medical, dental, and vision coverage
- 100% employer covered premiums
- Tuition reimbursement
- Mentorship programs
- Lunch and learns
- Online course subscriptions
- Paid industry certifications
- Business resource groups
