Product Manager: Mobile Knowledge Base App

$70,000 - $85,000/Yr

Dsi Systems - Richardson, TX

Full-time - Mid Level

Richardson, TX

Wholesale Trade Agents and Brokers

About the position

The Mobile Knowledge Tool Product Manager at DSI Systems is responsible for leading the development and management of a mobile knowledge base app designed to support sellers with training and quick access to job aids. This role involves coordinating the product roadmap, ensuring optimal user experience, and managing content production workflows. The ideal candidate will possess strong product and project management skills to drive product launches and enhancements while collaborating with cross-functional teams to meet strategic objectives.

Responsibilities

• Conduct and manage the mobile knowledge tool's day-to-day operations, delivering an exceptional end-user experience that ensures optimal performance, usability, and reliability.
• Define and prioritize product requirements, ensuring alignment with strategic objectives and customer needs.
• Establish and maintain content production workflows, schedules, and quality standards to ensure timely delivery and high-quality output.
• Work closely with the development team to translate product requirements into actionable development plans and drive timely delivery of product releases.
• Lead go-to-market strategies for product launches, including developing messaging and positioning collateral to drive awareness and adoption.
• Collaborate with trainers, content developers, and partners to prioritize features, enhancements, and bug fixes based on user feedback and business objectives.
• Develop and implement content strategies aligned with company goals and target audience, ensuring a consistent and engaging user experience.
• Oversee the creation, curation, and publishing of high-quality content across various formats including articles, training, videos, graphics, and interactive elements.
• Analyze app usage data, user feedback, and market trends to identify opportunities for content optimization and new feature development.
• Conduct regular content audits and performance assessments to measure the effectiveness of content strategies and identify areas for improvement.

Requirements

• Bachelor's degree from an accredited institution in a related field (e.g., Communications, English, Marketing, Computer Science or related field).
• Experience managing mobile applications, with a strong understanding of app development lifecycle, app store guidelines, and performance metrics.
• Excellent project management skills with the ability to prioritize tasks, meet deadlines, and manage multiple projects simultaneously.
• Excellent product management skills with the ability to be responsible for the success or failure of the product in the market.
• Strong communication and interpersonal skills with the ability to collaborate effectively across cross-functional teams.
• Detail-oriented with an analytical mindset and ability to derive insights from data.
• Neat, professional appearance, and outgoing demeanor.
• Must have a dependable vehicle with valid vehicle insurance, a valid driver's license, and a good driving record.

Nice-to-haves

• Learning Management Systems experience
• Cloud-based content storage, organization, and file-sharing expertise
• Experience with Business Intelligence Software

Benefits

• Medical, Dental, Vision, Disability, and Life insurance available on the first day of the month following your first day of employment.
• 401k Plan with employer matching.
• Paid vacation, personal/sick days, and bereavement time.
• Employee Profit Sharing Program.
• 50% AT&T wireless discount.
• Paid training.
• Advancement opportunities, with a preference to promote from within.