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Product Manager - Payments
OneMain Financial - Irving, TX
posted about 2 months ago
About the position
The Product Manager - Payments at OneMain is responsible for enhancing the financial well-being of customers through innovative digital solutions. This role involves leading a product team to develop and implement features that improve customer experiences while meeting business objectives. The position requires a blend of analytical skills, empathy, and a proactive approach to problem-solving, ensuring that the product aligns with customer needs and company goals.
Responsibilities
- Review customer feedback and user data to form hypotheses.
- Run discovery sessions and ideate solutions with cross-functional partners.
- Create wireframes and write user stories with design and engineering teams.
- Document detailed product requirements for new customer experiences.
- Prioritize tasks and clear blockers in daily stand-ups with the engineering and design team.
- Refine strategy and roadmap for the product domain in Asana.
- Lead live demos of designs for critical customer journeys and collect feedback.
- Analyze data and operational performance to identify growth opportunities.
- Groom open stories with the development team and refine acceptance criteria.
- Conduct mobile UAT cases and document outcomes.
Requirements
- At least 6 years of experience working on successful digital consumer products, preferably in a fast-paced startup environment.
- Strong customer obsession and a drive to deliver constant value.
- Ability to solve complex problems and carry solutions through to completion.
- Experience in the digital product development process, including road mapping and testing.
- Strong sense of ownership and accountability for product domain.
- Experience in consumer (B2C) payments in a financial setting.
Nice-to-haves
- Experience with agile methodologies.
- Familiarity with tools like JIRA, Miro, and Asana.
- Background in financial technology or fintech.
Benefits
- Health and wellbeing options for team members and their dependents.
- Up to 4% matching 401(k).
- Employee Stock Purchase Plan with a 10% share discount.
- Tuition reimbursement.
- Continuing education support.
- Bonus eligibility.
- Paid time off (15 days' vacation per year, plus 2 personal days).
- Paid holidays (7 days per year).
- Paid volunteer time (3 days per year).
