Product Manager , ProServe Contracting Modernization

$79,300 - $169,500/Yr

Amazon - Seattle, WA

Full-time - Mid Level

Seattle, WA

10,001+ employees

Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers

About the position

The Product Manager for ProServe Contracting Modernization at AWS is responsible for leading the development and management of products that enhance customer experiences and drive business outcomes. This role involves collaborating with various stakeholders to design, program-manage, and maintain innovative solutions that align with ProServe's mission. The position emphasizes a customer-obsessed approach, focusing on continuous improvement and leveraging cutting-edge technology, including Generative AI.

Responsibilities

• Collaborate with stakeholders to design and manage products end-to-end.
• Provide ongoing user support for developed products.
• Continuously improve solutions to meet customer needs.
• Utilize product design, process design, and program management skills.
• Engage in engineering discussions regarding technology decisions and product strategy.

Requirements

• Demonstrated experience collaborating with a broad set of stakeholders.
• Experience working with technical, business, and analytics teams.
• Versatile communication skills for both technical and non-technical audiences.
• Proven program management experience.
• Experience contributing to engineering discussions around technology decisions.

Nice-to-haves

• Experience owning/driving roadmap strategy and definition.
• Experience managing technical products.
• Experience in building and innovating processes.
• Experience leveraging Design Thinking methods for development.
• Lean or Six Sigma certified.
• Project Management Professional (PMP) certified.

Benefits

• Comprehensive medical coverage
• Financial benefits including equity and sign-on payments
• Flexible working culture
• Mentorship and career growth opportunities
• Diversity and inclusion programs