PayPal-posted 11 months ago
$96,900 - $234,300/Yr
Hybrid • San Jose, CA
Credit Intermediation and Related Activities

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As the Product Health Observability Platform Product Manager, you will be responsible for the development and execution of PayPal's observability platform strategy, roadmap, and vision. You will work closely with multiple product teams in the Merchant organization along with cross-functional stakeholders to understand pain points around proactive issue identification across a merchant's life cycle and define product solutions to address those. You will also lead the definition of a framework that product teams will use to define and track observability for their domains. You will partner with engineering teams to build a common toolset with a heat map of each step in a merchant and transaction lifecycle so that issues can be proactively managed before our merchants or customers experience them with the overarching goal to minimize/reduce occurrence of failed customer interactions.

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