Seismic - Boston, MA
posted about 2 months ago
As a Product Manager for Knowledge Product at Seismic, you will play a pivotal role in enhancing our knowledge management features, with a strong emphasis on developing advanced AI capabilities that align with the strategic initiatives of Seismic Aura Copilot. Knowledge is a core product that is integrated across various components of the Seismic platform, including search and content discovery areas. Your responsibilities will involve close collaboration with multiple teams to ensure seamless integration across different product facets, intents, and use cases, effectively addressing diverse knowledge discovery and management needs while bridging knowledge gaps. In this individual contributor position, you will be at the intersection of technology and user experience, actively contributing to a dynamic and competitive AI knowledge management product roadmap. You will stay current with the latest trends and technologies in AI-driven knowledge management, working alongside our data science, engineering, product design, and go-to-market teams to develop innovative solutions that meet and exceed user expectations. Your role will require you to collaborate closely with product, design, data science, and engineering team members to execute an ambitious knowledge roadmap, focusing on seamless integration with content management systems and AI-driven tools. You will refine the roadmap for knowledge management by incorporating learnings and insights from customers and market trends, ensuring that we remain differentiated in the enablement space. Enhancing content strategies to improve organization, findability, and usability of information will be key, aligning with user needs and behaviors. You will partner with our AI/ML and search teams to better understand user intent and translate questions into relevant results, continuously learning from user behavior to improve accessibility of knowledge and develop recommendations to reduce context switching for users. Additionally, you will integrate content management practices to ensure that content remains accurate, up-to-date, and effectively categorized for optimal user experiences.