Product Manager Senior

Navy Federal Credit Union - Winchester, VA

Full-time - Mid Level

Winchester, VA

Credit Intermediation and Related Activities

About the position

The position involves partnering with cross-functional teams at Navy Federal Credit Union to identify opportunities, refine business outcomes, and drive the product roadmap for members. The role serves as a liaison between business stakeholders and technology teams, defining product features and executing strategic plans for new product initiatives. The individual will own and prioritize the product backlog based on business objectives, member research, competitive dynamics, and data analytics.

Responsibilities

• Define and support product initiatives that meet member and internal customer needs with minimal oversight.
• Develop a deep understanding of the division's business objectives, risk tolerance, and member needs to proactively identify needs, problems, and solutions.
• Support the end-to-end product development life cycle including ideation, product definition, build/prototyping, design, validation, and delivery.
• Lead assigned product features from ideation to enhancements to post-delivery maintenance without formal authority.
• Ensure alignment on outcomes that deliver tangible business value across Portfolio, Program, & Team layers.
• Manage the program backlog, accountable for feature creation, acceptance, prioritization, delivery plans, and overall management.
• Conduct market research on product features to understand current and future member needs.
• Define, own, and communicate the product functions, vision, and roadmap while supporting the architectural runway.
• Solve complex project-related problems of significant impact.
• Focus on agile methodology by scoping iterative releases and collaborating with stakeholders to meet business goals.
• Act as the voice of the internal team member and advocate for their needs.
• Build partnerships and manage relationships with partners to implement innovative products and services.
• Enable complex decision making for leaders around product features through clear communication.
• Develop and implement change management strategies for product features.
• Generate new ideas and recommendations that drive continuous improvement.
• Serve as a business subject matter expert regarding product functions and their relation to other products and services.
• Stay updated on industry and enterprise-wide applications landscape.
• Act as a thought leader, driving competitive intelligence and analyzing customer insights.

Requirements

• Collaborative attitude with significant experience working with technology and business partners.
• Expertise in analytical and flexible thinking.
• Strong multi-tasking abilities and meeting deadlines.
• Excellent written and oral communication skills.
• Experience leading, training, guiding, and mentoring others.
• Advanced comfort with undefined problems and capability to find solutions.
• Experience in an agile environment and the software development lifecycle.
• Strong data sense combined with analytical skills for informed recommendations.
• Curiosity for learning technical process flows.
• Bachelor's Degree in Business, Management, Computer Science, Information Systems, or a related field.
• Extensive product experience with a proven track record of successfully launching or managing products or platforms.
• 3+ years of experience in product management or related roles.

Nice-to-haves

• Knowledge of the financial services environment and Navy Federal's operations, policies, and procedures.
• Master's Degree in Business, Management, Computer Science, Information Systems, or a related field, or equivalent experience.

Benefits

• Highly competitive pay
• Generous benefits and perks
• Recognition as one of the Best Companies for Latinos to Work for 2024
• Ranked in Computerworld® Best Places to Work in IT
• Listed in Forbes® 2024 America's Best Large Employers
• Recognized in Forbes® 2023 The Best Employers for New Grads
• Included in Fortune Best Workplaces for Millennials™ 2023
• Ranked in Fortune Best Workplaces for Women ™ 2023
• Listed in Fortune 100 Best Companies to Work For® 2024
• Recognized by Military Times 2023 Best for Vets Employers
• Awarded by Newsweek as Most Loved Workplaces
• Received Ripplematch Campus Forward Award for Excellence in Early Career Hiring
• Ranked in Yello and WayUp Top 100 Internship Programs