Mastercard - Miami, FL

posted 2 months ago

Part-time - Mid Level
Miami, FL
Credit Intermediation and Related Activities

About the position

As a Product Manager - Technical I at Mastercard, you will play a pivotal role in developing business cases for new product opportunities and creating scalable, customer-centric products. This position is part of the Mastercard Launch program, an 18-month initiative designed for entry-level talent to gain cross-functional work experience and develop essential skills. You will be integrated into a collaborative product team where you will manage tasks across the product life cycle, ensuring that projects progress smoothly from conception to market launch. In this role, you will assist in establishing and monitoring key milestones in the development and implementation process. You will work closely with various product lines and technologies, providing insights into competitive landscapes, consumer trends, and program analytics. Engaging with both business and engineering teams, you will track progress, identify dependencies, and mitigate risks associated with product development. Your responsibilities will also include defining product pricing strategies, conducting customer interviews to understand the impact of Mastercard products on their systems, and assisting in resolving operational issues. You will have the opportunity to work on innovative product areas such as Analytics, APIs, Artificial Intelligence, Cryptocurrency/Blockchain, Cybersecurity, Loyalty, Marketing, Open Banking, and Payments. This role is designed for passionate and talented professionals who are eager to contribute to the development of impactful products that enhance the digital economy.

Responsibilities

  • Manage and own tasks across the product life cycle
  • Assist in establishing and monitoring progress against key milestones in the development and implementation process
  • Work with various product lines and technologies
  • Provide competitive landscape, trends, consumer insights, research and end-to-end program analytics
  • Engage with the business and engineering teams to track progress and identify dependencies and risks
  • Contribute to inspiring product visions, derived from market and customer needs, and evolving technology trends
  • Identify and measure product and business metrics to increase adoption and understand customers' ongoing needs
  • Conduct iterative experiments to identify and prioritize key features for inclusion with product releases and product roadmap
  • Develop presentations to be used in sales/partnership meetings
  • Define product pricing strategies
  • Speak with customers (existing or prospective) to fully understand how Mastercard product will impact their systems and business models
  • Assist customers to resolve operational issues that have been escalated
  • Project management of strategic initiatives
  • Work on potential product areas such as Analytics, APIs, Artificial Intelligence, Cryptocurrency/Blockchain, Cybersecurity, Loyalty, Marketing, Open Banking, or Payments.

Requirements

  • Currently enrolled senior pursuing bachelor's/accelerated master's degree graduating in Fall 2024 or Spring 2025
  • Strong oral and written communication skills
  • Proficient with Microsoft Office Suite (e.g., Excel, PPT)
  • High energy level; flexible, adaptive and strong collaborator
  • Well planned, organized & structured to manage time & work effectively

Benefits

  • Insurance (including medical, prescription drug, dental, vision, disability, life insurance)
  • Flexible spending account and health savings account
  • Paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave)
  • 10 annual paid sick days
  • 10 or more annual paid vacation days based on level
  • 5 personal days
  • 10 annual paid U.S. observed holidays
  • 401k with a best-in-class company match
  • Deferred compensation for eligible roles
  • Fitness reimbursement or on-site fitness facilities
  • Eligibility for tuition reimbursement
  • Gender-inclusive benefits
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