Mastercard - Miami, FL

posted 2 months ago

Part-time - Entry Level
Miami, FL
Credit Intermediation and Related Activities

About the position

As a Product Manager - Technical I at Mastercard, you will play a pivotal role in developing business cases for new product opportunities and creating scalable, customer-centric products. This position is designed for entry-level talent and is part of the Mastercard Launch program, an 18-month initiative aimed at helping you develop essential skills and gain cross-functional work experience. You will be part of a highly collaborative product team, where you will manage and own tasks across the product life cycle, assisting in establishing and monitoring progress against key milestones in the development and implementation process. In this role, you will engage with various product lines and technologies, providing insights into the competitive landscape, consumer trends, and conducting end-to-end program analytics. You will work closely with business and engineering teams to track progress, identify dependencies and risks, and contribute to inspiring product visions derived from market and customer needs. Your responsibilities will also include identifying and measuring product and business metrics to increase adoption and understand ongoing customer needs, conducting iterative experiments to prioritize key features for product releases, and developing presentations for sales and partnership meetings. Additionally, you will define product pricing strategies, speak with customers to understand how Mastercard products impact their systems and business models, and assist in resolving operational issues. You will have the opportunity to work on potential product areas such as Analytics, APIs, Artificial Intelligence, Cryptocurrency/Blockchain, Cybersecurity, Loyalty, Marketing, Open Banking, or Payments. This role is ideal for passionate and talented professionals who share Mastercard's vision for developing innovative products with agility and excellence.

Responsibilities

  • Manage and own tasks across the product life cycle
  • Assist in establishing and monitoring progress against key milestones in the development and implementation process
  • Work with various product lines and technologies
  • Provide competitive landscape, trends, consumer insights, research and end-to-end program analytics
  • Engage with the business and engineering teams to track progress and identify dependencies and risks
  • Contribute to inspiring product visions, derived from market and customer needs, and evolving technology trends
  • Identify and measure product and business metrics to increase adoption and understand customers' ongoing needs
  • Conduct iterative experiments to identify and prioritize key features for inclusion with product releases and product roadmap
  • Develop presentations to be used in sales/partnership meetings
  • Define product pricing strategies
  • Speak with customers (existing or prospective) to fully understand how Mastercard product will impact their systems and business models
  • Assist customers to resolve operational issues that have been escalated
  • Project management of strategic initiatives
  • Work on potential product areas such as Analytics, APIs, Artificial Intelligence, Cryptocurrency/Blockchain, Cybersecurity, Loyalty, Marketing, Open Banking, or Payments

Requirements

  • Currently enrolled senior pursuing bachelor's/accelerated master's degree graduating in Fall 2024 or Spring 2025
  • Strong oral and written communication skills
  • Proficient with Microsoft Office Suite (e.g., Excel, PPT)
  • High energy level; flexible, adaptive and strong collaborator
  • Well planned, organized & structured to manage time & work effectively

Nice-to-haves

  • Experience with data analytics
  • Familiarity with APIs
  • Knowledge of information security

Benefits

  • Health savings account
  • Disability insurance
  • Health insurance
  • Dental insurance
  • Flexible spending account
  • Tuition reimbursement
  • Vision insurance
  • 401(k) matching
  • Gym membership
  • Bereavement leave
  • Life insurance
  • Paid sick time
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